Home Health Customer Service

Tasheanna Blue

Hickory, NC *****

****************@*****.***

+1-313-***-****

I am a hard-working and driven individual who isn't afraid to face a challenge. I'm passionate about my work and I know how to get the job done. I would describe myself as an open and honest person who doesn't believe in misleading other people and tries to be fair in everything I do. Authorized to work in the US for any employer

Work Experience

First Helper

International Paper-Statesville, NC

July 2021 to Present

Operating machinery: Running equipment, setting up production machines, and assisting operators

• Maintaining quality: Identifying defects, communicating issues, and ensuring quality standards are met

• Completing paperwork: Reading and interpreting documents, completing quality and administrative documents, and maintaining maintenance records

• Cleaning: Cleaning up the machine area, blowing down machines, and wiping off shafts

• Working with others: Communicating with operators and managers, and participating in reducing waste o

• Following safety rules: Reading and following safety rules, instructions, and procedure manuals

• Lifting: Lifting up to 50 lbs

• Standing and bending: Standing continuously and frequently twisting and bending Home Health Aide

Inspire Home Care-Bloomfield Hills, MI

July 2017 to Present

• Helping with personal activities, such as bathing, dressing and grooming

• Light housekeeping, such as doing laundry, washing dishes and changing the bed linens

• Shopping for groceries

• Planning, preparing or serving meals

• Providing transportation to doctor’s appointments

• Helping with using the toilet

• Monitoring and documenting a client’s condition, including checking vital signs or recording how much they ate

• Giving medication reminders

Customer Service Associate

Apple-Alabama City, AL

April 2019 to March 2022

Be the voice of Apple, helping customers with live support by phone, chat, or email. On this team, you'll share your passion for Apple products and services as you build relationships with customers, partners, or program members.

Education

High school diploma Associate's degree

Associate's

Skills

• Communication. Communication is essential in a home health aide career

• Organizational skills. ... Time management. ... Adaptability. ... Technical skills. ... Medical knowledge. ... Physical stamina.

• Alzheimer's care (6 years)

• Dementia care (6 years)

• Senior care (6 years)

• Laundry (3 years)

• Reliability (5 years)

• Flexibility (6 years)

• Problem-solving (6 years)

• Time management

• Caregiving (6 years)

• Cooking

• Cleaning

• ADLs

• Patient care (6 years)

• Cleaning

• ADLs

• Patient care

• Nursing

• Vital Signs

• Medication Administration

• Laboratory Experience

• Food Preparation (1 year)

• Meal Preparation

• EMR Systems

• Infection Control Training

• Customer service

• Memory Care

• Communication skills

• Home health

• Hoyer lift

• Lead generation

• Bilingual

• Salesforce

• Sales

• Assisted living

• Organizational skills

• Resident's rights

• Care plans

• Warehouse experience

• Live chat

• Adobe Photoshop

• Microsoft Word

• Personal Assistant Experience

• English

• Social Work

• Epic

• Phlebotomy

• B2B

• Computer Skills

• Medical Office Experience

• Employee Orientation

• Microsoft Powerpoint

• 5G

• Typing

• Analytics

• Media buying

• Analysis skills

• Windows

• Acute care

• Primary care

• Pediatrics

• Travel nursing

• Spanish

• Intermediate

Certifications and Licenses

CCHT

CNA

BONENT CHT

CPR Certification

Contact this candidate