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Program Delivery Process Improvement

Location:
Holly Springs, NC
Posted:
December 23, 2024

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Resume:

ROBERT M. HAZLE

HOLLY SPRINGS, NC 252-***-**** ***.*****@*****.***

https://www.linkedin.com/in/robhazle/

SENIOR STRATEGIC CONSULTING DIRECTOR SEASONED IT DELIVERY DIRECTOR PROFESSIONAL SUMMARY

Seasoned IT executive with over two decades of experience in leading and optimizing professional services, technology consulting practices, and driving transformative initiatives. Demonstrated expertise in overseeing large-scale implementations, financial management, operations, delivery, and process improvement across diverse industries. Proven track record in ensuring on-time, on-budget project delivery, driving substantial ROI, and achieving client satisfaction. Skilled in strategic direction, resource optimization, and developing high- performing teams. Adept at managing P&L responsibilities for large practices, fostering vendor relations, and handling client escalations with ease. Committed to driving efficiency, profitability, and sustainable growth throw innovating IT strategies and solutions.

AREAS OF EXPERTISE

Strategic Program

Delivery

IT Mergers,

Acquisitions, &

Divestitures

Digital

Transformation

Regulatory

Compliance (GxP, 21

CFR Part 11)

Cross-functional

Collaboration

Organizational

Alignment

ROI Optimization

Partnership

Development

Proposal & RFI/RFP

Management

IT Strategy

Development

Program Management

Vendor Management

Process Improvement

Team Leadership

Appian

CAREER HIGHLIGHTS

Leadership in IT Mergers & Acquisitions: Led multiple practices focused on IT mergers, acquisitions, and divestitures, delivering significant profit margins, new revenue, and successful transformations. Notable achievements include spearheading the Deployment Management horizontal across 14 concurrent workstreams in the historic Dow/DuPont merge and split, ensuring seamless integration and securing project extensions work of $49M.

Strategic Program Delivery: Led the professional services practice overseeing teams of senior managers, contractors, and individual contributors. Developed and implemented an IT Program Delivery Blueprint at Allwyn Corporation, resulting in a 20% operational efficiency and a 10% reduction in project delivery times. By harmonizing and streamlining strategic program delivery across diverse client engagements, I significantly enhanced project performance, client satisfaction, and ensured consistent on-time, on-budget delivery. Successfully managed resources, optimized processes, and fostered a culture of continuous improvement within the professional services team.

Establishment of Strategic Alliances: Successfully cultivated partnerships with key vendors and stakeholders, such as STARLIMS and regional vendors, during the tenure at New Ear Technology. These strategic alliances resulted in new business opportunities, expanded market presence, and enhanced capabilities, particularly in Latin America.

ROBERT M. HAZLE

HOLLY SPRINGS, NC 252-***-**** ***.*****@*****.*** https://www.linkedin.com/in/robhazle/

PROFESSIONAL EXPERIENCE

Director, IT Program Delivery, Allwyn Corporation, Herndon, VA September 2023 – Present Led the Program Delivery division procuring and managing more than $4.8M in revenue. Enhanced program delivery efficiency by re-establishing enterprise offerings, implementing a streamlined blueprint, and introducing cost-effective P&L model.

• Re-established the enterprise offerings and capabilities resulting in a 25% increase in opportunities for technical pitches.

• Developed and implemented the IT Program Delivery Blueprint for harmonizing and streamlining IT strategic program delivery for clients. This resulted in a 20% increase in efficiency and a 10% reduction in delivery timelines.

• Developed and implemented the IT Program Delivery P&L and resource model, resulting in a 10% ROI and optimizing cost management for a 15% improvement of project profitability across strategic IT engagements.

• Spearheaded executive IT leadership initiatives, leading to a 25% enhancement in cross-functional collaboration scores and organizational alignment, as measured by industry-standard metrics.

• Developed and nurtured lasting partnerships with sub-vendors to drive delivery and successful projects for clients.

Director, IT Mergers, Acquisitions, & Divestitures, New Era Technology, New York, NY July 2022 – July 2023

Spearheaded profitable global practices, cultivated strategic partnerships, and drove digital transformations for Fortune 200 clients.

• Established and led multiple practices including Global IT Mergers, Acquisitions, and Divestitures and Latin America LIMS Operations delivering 30%+ profit margins (P&L), new clients, and >$1M in new revenue.

• Developed and cultivated partnerships with STARLIMS and regional vendors resulting in new strategic alliances in Latin America.

• Collaborated with the Health and Life Sciences Practice for go-to-market IT strategies, partnerships, and IT solutions driving digital transformations for Fortune 200 clients.

• Provided GxP, 21 CFR Part 11, and regulatory thought leadership resulting in an innovative SAP qualified solution for the HLS Practice.

• Pioneered cutting-edge IT capabilities, playbooks, and strategies, optimizing outcomes for successful digital transformations resulting in successful implementations and migrations that were on time and on budget.

• Led development of compelling quotes, proposals, and RFI/RFP responses, securing new business opportunities with an acceptance rate of over 90%. Associate Director, IT, Gilead Sciences, Raleigh, NC July 2021 – June 2022 Developed strategy for digital transformation, ensuring alignment with corporate vision and regulatory compliance. Conducted comprehensive assessment of IT automation footprint, enhancing efficiency and roadmap for automation use.

• Developed the IT organization’s strategy, in collaboration with the CIO, to emphasize digital transformation providing direct relationship between IT roles and the corporate strategic vision, driving innovation and sustainable growth, and ensuring regulatory compliance. ROBERT M. HAZLE

HOLLY SPRINGS, NC 252-***-**** ***.*****@*****.*** https://www.linkedin.com/in/robhazle/

• Conducted a full assessment of the IT organizations automation footprint covering robotic process automation (RPA), intelligent automation (IA), testing automation, process orchestration, and intelligent document processing producing a detailed report showcasing Gilead’s IT automation maturity and roadmap to increase automation use.

• Provided strategic consultation and guidance leading the way for a $20M significant divestiture, focusing on IT digital transformation.

• Developed and conducted an IT personnel engagement strategy to align IT leadership with employees leading to a 50% increase in employee engagement.

Global Engagement Manager, IT, TATA Consultancy Services, Edison, NJ August 2015 – July 2021 Led global engagements in IT services, consulting, and business solutions, overseeing diverse projects spanning private equity acquisitions, Fortune 50 mergers, pharmaceutical divestitures, medical device integrations and more. Directly interfaced with C-suite executives, translating business requirements into IT action plans and driving strategic initiatives.

Private Equity Acquisition & Digital Transformation

• Work directly with the CIO c-suite executives to provide IT strategy, risk mitigation, and program status.

• Liaison between c-suite and IT teams, translating executive and business requirements into coordinated IT action plans managing onshore (10) and offshore (30) resources.

• Streamlined, harmonized, and led core IT functions including infrastructure services, end user computing, service management, networking, email and collaboration, security, and identity access management resulting in a 25% program duration reduction.

Fortune 50 IT Merger and Digital Transformation

• Spearheaded the Deployment Management horizontal across 14 concurrent work streams in a historic $130 billion-dollar merger assigning tasks, managing workloads, and coordinating communications.

• Responsible for the successful deployment of over 125 applications, data migrations, and data extracts, paving the way to secure a $49 million project extension.

• Effectively maintained team cohesion and improved staff performance while serving as executive council. Pharmaceutical Divestiture

• Led the IT validation effort of a $2.65B divestiture of a manufacturing facility, ensuring regulations and CFR Part 11 were maintained.

• Provided leadership and consultation to c-suite executives for program management, regulatory requirements, and team management of onshore (5) and offshore (25) resources conducting CSV.

• Became a trusted advisor to c-suite executives driving “day one audit ready” IT initiatives in infrastructure, systems and data validation, and security.

Medical Device Digital Transformation

• Developed the IT strategy of a $2.2B acquisition integrating a Class 3 medical device company into existing global IT operations.

• Managed a c-suite focused strategic team (10) of culturally diverse and globally located resources to develop an enterprise IT framework and workable set of IT policies and procedures.

• Orchestrated a comprehensive IT effort to streamline multiple change management procedures into a single cohesive process reducing complexity (by 66%) and increasing efficiency (increasing change throughput by 30%).

ROBERT M. HAZLE

HOLLY SPRINGS, NC 252-***-**** ***.*****@*****.*** https://www.linkedin.com/in/robhazle/

Nutrition and Health Acquisition & Digital Transformation

• Successfully led a strategic team of onshore (10) and offshore (5) resources to incorporate the IT infrastructure of global manufacturing sites into existing IT operations.

• Headed the P&L and program developing contracts, statements of work, and change orders

• Effectively coordinated a matrixed environment of third party and client teams, acting as a liaison between c-suite executives and IT.

Crop Protection Divestiture and Acquisition

• Effectively managed IT commercial agreements to facilitate the transfer of a business unit between seller and buyer.

• Led multi-disciplinary IT teams (20 resources) to expedite the transition from TSA to normal operations.

• Managed the delivery of migrated applications (35), data, and installation of new assets (5). Advanced Manufacturing Assessment

• Steward interaction between executive leadership, IT teams, and third-party vendors to provide IT strategic direction for manufacturing processes.

• Collaborated with senior leadership providing IT and fully integrated roadmaps for process improvements and business alignment for various manufacturing sites including Water Filtration, Specialty Materials, and Construction Products.

• Led the PMO conducting manufacturing and IT maturity assessments for globally located sites. EDUCATION & CERTIFICATIONS

Bachelor of Science in Computer Science

East Carolina University 2002

Certified Scrum Master (CSM)

Certified Appian Analyst



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