Customer Service Chiropractic Physician

Robert A. Epstein, DC

Phone: 727-***-**** Tampa Bay, FL. Email: *********@*****.*** www.linkedin.com/in/REpsteinDC

Profile Summary

Doctor of Chiropractic with several years of experience in medical sales, marketing, graphic design, management and customer service as well as excellence in patient care. Additional expertise includes human resource management, management and auditing of staff supervision in a busy medical practice/ day spa. Seeking a long-term position within a company where I can utilize my comprehensive knowledge obtained as a Doctor of Chiropractic, as well as my strong sales and customer service experience.

Professional Experience

Suncoast Integrated Healthcare

Chiropractic Physician St. Petersburg, FL April 2018 – Current

Specialized in diagnosing, treating and preventing mechanical or soft tissue disorders within the human body. Multi-disciplinary practice utilizing Regenerative Medicine technologies such as Stem Cell Therapy, PRP, Shockwave therapy and other new, cutting-edge therapies.

Hollstrom Chiropractic

Chiropractic Physician Largo, FL November 2017 – January 2018 (temporary position)

Specialized in diagnosing, treating and preventing mechanical or soft tissue disorders within the human body.

Magneceutical Health

Director of Product Training and Sales Clearwater, FL March 2014 – October 2017

Focus was installation, clinical training, and technical support on Magnesphere device.

Designed a streamlined and effective on-site program that increased utilization of clinical device.

Managed over 100 clinical offices / devices, 150 home units and 10 retail units.

Compiled and maintained statistics on all devices.

Clinical expertise to customers and potential buyers.

Piloted an effective training program for the Clinical Magnesphere Device to help increase monthly subscription revenue by over 70%.

Designed a program for Home users that increased effectiveness of outcomes for patients.

Devised a re-training program for clinicians that wanted to increase sales.

Successfully integrated a new monitoring system (Heart Rate Variability) into the Magnesphere System.

Comprehensive Physician Services

Chiropractic Physician Tampa, FL November 2010 – March 2014

Specialized in diagnosing, treating and preventing mechanical or soft tissue disorders within the human body.

Specialized in Personal Injury Patients

Designed a daily patient treatment system that helped to streamline patent visits to allow for more patient visits per day / improved clinical outcomes

Managed staff of 10+

Helped increase patient treatment numbers to meet and exceed practice goals

A Return To Health Wellness Center, PC

Owner / Chiropractic Physician Buford, GA June 1995 – March 2010

Specialized in diagnosing, treating and preventing mechanical or soft tissue disorders within the body.

Managed a staff of over 15

Managed all clinical aspects of the facility

Managed all administrative aspects of the facility

Education

Bachelor of Arts, The University of Arizona, Tucson, AZ.

Doctor of Chiropractic, Life College, Marietta, GA.

Certified in COX I / II Flexion Distraction Technique

Proficiencies

Microsoft Office, Word, Excel, PowerPoint, Outlook, Publisher

Sales Training, Incentive Programs, Contract Negotiation, Public Speaking

Financial Analysis, Revenue Generation, Budgeting & Expense Control

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