Customer Service Data Entry

LESLIE POWELL

470-***-**** *********@*****.***

SKILLS: strong customer service skills, billing and coding, bookkeeping and collections, MW programs, managerial skills, management of files and records, advocate counseling adult and children, front and back office, data entry, consulting, business marketing, promotions, event planning, removal tech, transport driver, trainer

EXPERIENCE: KINNEY MORTUARY SERVICES, CONYERS, GA 2022-2023

Removal Transport Technician

Customer service, administrative, train employees, complete paperwork for contracts,

Prepare bodies for transport, work closely with families, staff and businesses, ensure all

Policy and procedures are followed, driver, maintain company vehicles.

BUGGY TRANSPORT INC, ATLANTA,GA. 2021-2022

Transit Manager Driver Trainer

Train drivers, customer service skills, rider mentoring, set up routes, maintain buses,

maintenance schedules, update transit records, Assist to Director

AGAPE CHRISTIAN ACADEMY, Stockbridge, GA 2014-2016

Director Assistant

Set up payment accounts, events for school funding, transportation records,

Monitor all school functions, drivers payroll

GEORGIA DIVISION OF FAMILY AND CHILDREN SERVICES 2010-2013

Case Manager I

Conduct client interviews, data entry, application processing, monitor accounts

Set up training class

FIRST STUDENT / LAIDLAW TRANSIT 1985-2008

Office Manager

Manage front office, dispatch duties, set up/ run conferences and trainings

Monitor routes, drivers and assistants

EDUCATION: Sanford Brown College, Dunwoody, GA 2010

Medical Administrative Assistant

Georgia Work Ready, Griffin, GA 2009

Bronze certified, Certificate#0RDG3Y9CYSGV

Corinthian College, Jonesboro, GA 2009

Medical Administrative Assistant / billing and coding

VOLUNTEER: Hosea feed the hungry, Atlanta, GA 2009-2023

Missions, Floyd Chapel Baptist Church, Stockbridge, GA 2008-2019

Administrative Assistant, Heartland Hospice, Fayetteville, GA 2009-2011

Crisis Victim Advocate, Hope Haven Rape Crisis Center, Beaufort, SC 2005-2006

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