Business Development Customer Service
Resume:
Leonard M. Mendoza
Glendale, CA 91205
************@*****.***
OVERVIEW
Recruiter of Membership for Glendale Chamber of Commerce
Account Manager / Pharmaceutical sales / Controlled and Generic Medications
An accomplished career in B2B and B2C business development,
Weekly featured column writer for music industry company newsletter
Gold Record awarded for sales work in the Recording Industry / Sony
“Best Practice” customer service, sales, marketing and solutions manager
ACCOMPLISHMENTS
Gold Record awards for sales and marketing for Columbia Records
Generating major sales opportunities in fast paced customer service environment.
Developed company’s largest account base with continuous growth of $2 million within a year and $3 million from January to April the next quarter.
Payco / Payment Processing Technology Glendale, CA
6/21 – 9/24
Business development
Lead provider
Glendale Chamber of Commerce Glendale, CA
Director of Membership 7/2018 – 9/20
Uniting local business owners
Customer Service for existing members
Restoration of dormant accounts
Creating new and existing business relationships
Raising business membership weekly
Community mixers, Luncheons, COC functions
Generating business documents.
RX Change Co. / dba Wholesaler’s Group Burbank, CA
Inside Sales / Pharmaceutical 1/2014 – 2/2018
No. 1 sales representative
Brand, Controlled & Generic Medication Sales / P I C
Business Development / Recruiter
Create Account Base / Pipeline
Star Kart / The NALA Encino, CA
Inside Sales / Webinars 6/2012 – 3/2013
Webinar presentations for online advertising
Closing inside sales / Lead Generation
Creating proficient sales pipeline
One Source Facilities / Westwood, CA
Video Conferencing Store 12/2010 – 1/2012
Business Development / Marketing Mgr
Arranging video conferencing demonstrations for all fields and industry
Contract to create new sales opportunities and company awareness
Produce high profile pipeline paving future projects
Creating spread sheets detailing all accounts
Hoffman Video Systems Pasadena, CA
Business Development / Marketing / Sales 8/2008 – 7/2010
Creating video conferencing and audio visual integration opportunities
Developed marketing department generating profitable leads and closing skills
Experience with government programs including GSA, FedBid and BidSync
Arranged VC demonstrations, walk through and meet and greet with major industry
GBH Communications, Inc Burbank, CA
Business Development / Sales 12/2005 -8/2008
Arranging audio visual demonstrations regarding Video Conferencing along with headsets
Generating sales leads for outside sales rep’s
Training phone skills to telemarketing dept.
Provided company with first opportunity for major Telepresence demonstration
Documenting sales history through Navision
SONY MUSIC ENTERTAINMENT, INC. Santa Monica, CA
Columbia Records / Assistant Branch Sales Manager 12/1998-4/2001
Daily sales reports consisting of quotas and performance percentages for
Sony sales field representatives.
Coordinated media advertising for all major marketing promotions.
Submitted marketing plans for corporate consideration (approval) regarding major new releases.
Monthly expense reports for Branch Manager.
Tracked sales on new releases and various sales promotions.
Liaison for Field Sales Representatives and Branch Management.
Coordinated label mixers and functions inside and outside office for promotional purposes.
SKILLS / Microsoft Word / Microsoft Excel / Software Programs / Data Entry
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