Administrative Assistant Office Manager

Cheryl A. Silveira

** ***** **** ** *****, NH ***38 603-***-****(c) 603-***-**** (f) *******@*******.***

Professional Skills

Corporate Accounting & Bookkeeping

Invoices/Expense Reports/Payment Transactions

Accounts Payable, Accounts Receivable Processes & Management

Records Organization & Management

Spreadsheets & Accounting Reports

Reconciliation

Journal Entries & General Ledger

Medical Assisting background

Microsoft Office

Microsoft Word

Microsoft PowerPoint

Microsoft Excel

Microsoft Outlook

QuickBooks

Quicken/ Quicken Home and Business

Peachtree

Employment Skills

Able to work in a highly fast-paced atmosphere

Maintain excellent customer relations and developed customer rapport

Diplomatically resolved customers complaints on as-needed basis

Maintained the general ledger, A/P, A/R, Payroll and record-keeping procedures without error

Accurately calculate, post and make daily deposits

Ability to evaluate multiple ongoing tasks and non-routine situations and detail oriented

Determine priorities and organize work in a manner to allow for completion of projects

Effectively developed telephone communication skills and consistently meet deadlines

Experience

Executive Administrative Assistant/Office Manager, WR/QFS FBO Holding, LLC, Bedford, NH

Provide high-level administrative support to CEO and CFO by conducting research, preparing statistical reports, handling information requests, and performing clerical functions such as preparing correspondence, receiving visitors, arranging conference calls, scheduling meetings, prepare travel arrangements as needed. Office manager of the corporate office. Also maintained accounting records for corporate office – AP, AR, reconciliation, expense reports, end of month and end of year reports.

2008-2009

Business Manager/Owner, Bugle Bear Family Child Care, Windham, NH

Responsible for all aspects of the business operations – Curriculum development, Classroom Teacher, A/P, A/R, month end and year end closings, G/L entries, and reconciliations, daily deposits, typing, Filing/editing.

1993-2007

Full Charge Bookkeeper/Executive Administrative Assistant, Teamsters Local Union 122, Boston, MA

Responsible for member relations, Posting of member dues on the Titan System, experience in month end and year end closings, G/L entries, A/P, A/R, and reconciliations, daily deposits, typing, filing/editing, receptionist in front office. Dispatching spare drivers as needed.

1986-1992

Full Charge Bookkeeper/Administrative Assistant, Teamsters Local Union 127, Teamsters Local Union 504, Boston, MA - Part Time Weekends –

Responsible for member relations, Posting of member dues on the Titan System, experience in month end and year end closings, G/L entries, A/P, A/R, and reconciliations, daily deposits

1985-1987

Full Charge Bookkeeper/Administrative Assistant, Teamsters Local Union 55, Boston, MA, Full Time Temporary - - Responsible for member relations, Posting of member dues on the Titan System, experience in month end and year end closings, G/L entries, A/P, A/R, and reconciliations, daily deposits, office management

1985-1986

Education

Nashua Community College, Nashua, NH

Associate in Science in Business Management – Accounting – Cum Laude

Excel 2010, Word 2010, PowerPoint 2010, Peachtree 2010

2009 -2011

Fitchburg State College, Fitchburg, MA

Bachelor in Science in Education – Cum Laude

Included courses in Public Speaking and presentation, Accounting and Computers.

1986-1990

Bryman College (now Everest Institute), Brighton, MA

Medical Assistant Diploma

Prepared to maintain the highest quality of patient care; take vital signs, run laboratory and diagnostic tests, utilizing organization, communication and management skills.

1981-1982

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