Data Analyst Power Bi

RAJ DIVAKARAN

Tampa Bay Area, FL **.*********@*****.***

1-646-***-**** https://linkedin.com/in/rajdivakaran

Professional Summary

Results-driven Data Analyst with experience in advanced data analytics, visualization using Power BI, and optimizing key performance indicators (KPIs). Proven track record in enhancing data accuracy and operational efficiency through data-driven insights and collaborative cross-functional work. Also skilled in implementing automated testing frameworks, increasing test coverage, and reducing defect rates. Seeking to leverage analytical expertise to drive business success in a dynamic environment.

Work Experience

Tata Consultancy Services Verizon Tampa, FL

Data and Reporting Analyst Sep 2022 - Sep 2024

• Developed advanced LTE/5G cell data reports and visualizations using Power BI, securing a $950k budget for project phase 1

• Utilized DAX expressions and Power Query to enhance analytical depth, transform and prepare data for reporting, streamlining workflows and improving the efficiency of data analysis

• Implemented ETL processes to extract, transform, and load data from various sources into data warehouses, enhancing data accessibility and reporting accuracy

• Provided actionable insights through detailed data analysis and visualizations, enabling client stakeholders to make informed business decisions on network optimization and expansion strategies, directly influencing the allocation of resources and expansion priorities

• Enhanced algorithm performance by providing refined datasets, improving user equipment (UE) co-ordinate accuracy by 25%

• Led cross-functional meetings to present analytical findings, enhancing project alignment and stakeholder satisfaction by 25%

Production Support and QA Analyst May 2020 – Aug 2022

• Resolved critical issues and implemented SQL scripts, reducing incident response time by 40% and operational downtime by 25%

• Developed and executed over 300 test cases using hybrid Java-Selenium automation in SIT, UAT and PROD environments, enhancing defect detection by 15%

• Streamlined issue tracking with JIRA, boosting team productivity by 30% and cutting ticket resolution time by 50%

• Managed releases for critical systems, achieving a 100% on-time sign-off rate and delivering data-driven reports that led to a 20%

reduction in recurring problems

• Integrated automated testing into CI/CD pipelines, ensuring rapid feedback on code changes and enhancing deployment efficiency

• Through RCA, identified critical incidents before SLA breaches, enabling us to create knowledge base and reduce resolution times by 60%

Jr Data Analyst Aug 2019 – Apr 2020

• Enhanced business processes using Business Process Management (BPM) techniques, resulting in a 15% improvement in workflow efficiency

• Participated in the Oracle to PostgreSQL migration project, achieving a 25% reduction in storage costs and enhancing data retrieval efficiency

• Analyzed and mapped current business processes to identify areas for improvement, proposing solutions that enhanced system’s effectiveness

Factory Fresh LLC New York, NY

Data Analyst Jul 2018 - Jul 2019

• Analyzed website traffic patterns using Google Analytics, gaining actionable insights into user behavior and engagement

• Collaborated on implementing new marketing strategies based on data analysis, contributing to a 14% sales increase over 5 months

• Designed and developed interactive Power BI dashboards for customer and sales data, significantly enhancing reporting efficiency for

management

Skills

Programming Languages: SQL, Python, R, Pyspark, DAX, Power Query, C++, Selenium-Java, JavaScript (React), XML, Shell scripting, VBA

Database Management: PostgreSQL, Oracle, MySQL, SPSS, SSAS, SQL Server, Apache DRUID, Microsoft Access, NoSQL

Data Analytics & Visualization: Power BI, Tableau, Google Analytics, Google Tag Manager, Advanced Excel, QlikView, ad-hoc

Web Technologies: HTML5, CSS, Apache Camel, RESTful APIs

Tools & Methodologies: Jenkins, Git, Visio, BPM, BRDs, CI/CD, Spring Tool, Microsoft Visual Studio, Eclipse, UML, Ticketing system, CRM Tools, Mainframe, SDLC, 3GIS

Cloud: AWS (EC2, S3, RDS RedShift, EMR), GCP, Azure, Snowflake, Databricks

Test Management: Q-Test, JIRA

Project Management: Agile methodologies, Cross-functional collaboration

Education

Pace University, New York, NY, USA GPA: 3.7/4

Master’s in Information Systems Aug 2016 - May 2018

University of Mumbai, Mumbai, MH, India GPA: 7.35/10

Bachelor’s in Computer Engineering Aug 2010 - May 2015

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