Delivery Driver Customer Service
Resume:
Harlan Dula
Charlotte, NC *****
***************@***********.***
Focused leader while demonstrating leadership in building, developing and retaining high-performing teams. Strengths include leadership, coaching, counseling, conflict resolution, crisis management and working in diverse groups with a clear understanding of group dynamics. Contributes to team effort by accomplishing related results as needed. To perform quality control for work being performed. I am very competitive in my approach to acquire business and able to handle complex situations from a strategic and tactical perspective. Presently seeking a suitable leadership position with a market- leading, high growth company that offers opportunities for advancement into sales management. Authorized to work in the US for any employer
Work Experience
Delivery Driver
Romanoff Electric - Charlotte, NC
2019 to Present
Deliver packages in an 8-hours shift, Maintain accurate delivery records. Provide excellent customer service to incoming deliveries for UPS, FedEx and other corporations. Use GPS to maximize delivery routes and deliver packages on time. Troubleshoot vehicle maintenance as necessary to maintain timely delivery schedule. Job Project Analyst
Vankirk Electric - Charlotte, NC
2017 to 2019
Performs a variety of duties in shipping, receiving correcting material issues and handling of goods to ensure accuracy of inventory reporting and efficiency in material use. Receive inventory to track and secure delivered materials; confirm goods match purchase order quantity, Condition, model number etc. Input all necessary transactions into inventory software in coordination with Project Analyst and provide pictures and packing slips and BOL in a timely matter. Identify and immediately report damaged and defective goods to respective Project Analyst and Purchaser. Communicate effectively with customers, colleagues and team-members. Warehouse Manager
Vankirk Electric - Charlotte, NC
2017 to 2017
Responsible for shipping, receiving, inventory and transportation operations while directing warehousing activities.
Established operational procedures for activities such as verification of incoming and outgoing shipments, handling. and disposition of materials and keeping warehouse inventory current. Coordinated deliveries, and shipping, with delivery drivers and truckload carriers establishing routing information and delivery times. Proficient in MS Office,
Excel, Word, PowerPoint and Outlook
Tracked and schedule deliveries of all inbound and outbound deliveries. Improved productivity by purchasing new storage racks and equipment. Increased communication effectiveness among customers, vendors and warehouse employees.
Audio & Visual Technician
Sounds & Visual System - Charlotte, NC
2016 to 2017
Install, repair and test IP digital System Terminate cable, by utilizing a variety of connectors Install RJ45 connectors to CAT6 and CAT5 by splicing color coding wiring. Pulling data lines to IDF and MDF racks. Ability to climb and work from ladders. Checking phone systems through wire activation
Load and unload equipment onto company van for next day installation Technician
Dade Paper - Greensboro, NC
2015 to 2015
Installing chemical dispensers; Installing CMA dishwasher machines; maintains rapport with customers by examining complaints; identifying solutions; suggesting improved methods and techniques; recommending system improvements.
Keep personal equipment operating by following operating instructions; troubleshooting breakdowns; maintaining supplies; performing preventive maintenance; calling for repairs Documents service and installation actions by completing forms, reports, logs, and records. Accomplishes operations and organization mission by completing related results as needed Route Sales Rep
UNIFIRST - Charlotte, NC
2012 to 2013
Delivered products to restaurants; retail stores; car dealerships. Made sales for products by properly following merchandising procedures. Money management and sales of products. Developed account relationships, promoted sales through special displays, used promotional materials. Passion for sales and customers service excellence. Delivery Driver
Sherwin Williams - Charlotte, NC
2011 to 2012
Delivered a wide variety of items.
Problem solved, adhered to route and time schedules; Collected payments. Loaded, unloaded, prepared, inspected and operated delivered vehicle Delivered products; followed DOT regulations and safety standards Active Volunteer
Stay at Home Father - Charlotte, NC
2009 to 2011
at Lincoln Heights Elementary
Chaperoned various field trips
Chauffeured children to different activities and events Distribution Associate III/Mail Processor/Print Operation Technician Wells Fargo - Charlotte, NC
1992 to 2008
Computer database entry & Embossing ATM, Debit, Credit Cards; Customer Service Directed mail and packages according to specified routing; Bundled and labelled mail according to designated areas.
Operating High Speed Teleprinters; Ensure that printing equipment is operating well. Education
Associate of Science in Network Systems Administration ITT Technical Institute
September 2016
Skills
• Technological Skills: Microsoft Office Suite, Windows OS, Telecommunications line installer and repairer, Tower Equipment Installer, Radio/Cellular operator, Wireless security manager, Cisco IP phones and Call Manager Configuration, Basic Networking Concepts, Installing, Configuring, and Trouble shooting.
• Driving
• Technical Support
• Operating Systems
• Delivery Driver Experience
• Conflict Management
• Troubleshooting
• Crisis Management
Certifications and Licenses
DOT Medical Card
driver's license
Forklift Certification
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