JACK J. RYAN, CSM, PMP, CAPM
Dover, DE
Phone: 413-***-**** Email: **********@******.***
SUMMARY
A competent, goal-focused, and diligent professional with over 10 years of proven track record in project management, change management, project development, budget management, and resource allocation. Proficient in deploying methodologies, standards, policies, and best practices to elevate performance and operational efficiency. Adept at steering complex initiatives from inception to successful completion. Demonstrated expertise in optimizing project workflows, implementing change strategies, and effectively allocating resources to drive organizational success. Possess a global perspective, overseeing international humanitarian projects and initiatives. Certified PMP/CSM/CAPM professional recognized for consistently on-time delivery, cost control, and process optimization. Accomplished in overseeing project lifecycles, cultivating stakeholder relationships, and ensuring resource efficiency for seamless project execution. AREA OF EXPERTISE
Partnership Development
Six Sigma / Agile / Scrum
Methodologies
Project Planning
Resource Management
Budget Management
Stakeholder Management
Process Improvement
Training & Mentoring
Strategic Planning
Change Management
Project Management
Performance Monitoring
Contract Negotiations
Documentation and Reporting
Bid Package Management
Project Implementation
Regulatory Compliance
TECHNICAL INSIGHT
Technical Skills: Microsoft Office Suite Linux, Smartsheet, Libre Office, Search Engines, Data Visualization
Project Management Tools: Salesforce, Domo, Harvest, Microsoft Project Management, SAP Logistics PROFESSIONAL EXPERIENCE
PROJECT MANAGER (REMOTE HYBRID POSITION) MAY 2023 – PRESENT PACKSIZE INTERNATIONAL, W. SMART PACK WAY, SALT LAKE CITY
Facilitate communication among team members, stakeholders, and other relevant parties while conducting regular virtual meetings to keep everyone informed about project progress.
Integrate machines with conveyor systems in warehouse logistics for ordering and delivery systems; structure daily activities in alignment with organizational objectives and create innovative programs to reinforce these goals.
Collaborate with various departments to formulate budgets and strategies for programs; assess the strengths and weaknesses of programs; supervise projects and guide project managers to achieve set goals.
Deploy on-demand machine placement for the Automated Box; handle installation and software management using Knapp's logistics automation and digitalization software.
SITE MANAGER, VARIOUS WORKSITES (TRAVEL) 2016 – PRESENT PREMIER PACKAGING, LOUISVILLE, KY
Accomplishments: Planned, supervised, budgeted, maintained vendor and supplier relationships, developed customer relations, and oversaw operations for 850,000 sqft to 1.5 million sqft Amazon Warehouses and Hazardous Waste Sites in order to fulfill contractual obligations.
Implemented and developed schedules aligned with service needs and to ensure adequate coverage; inspected the facility for performance, safety, and quality compliance.
Managed training and professional development activities; supervised and evaluated staff performance; and developed long- range plans and conceptual designs.
Prepared bi-monthly project status reports and interfaced with potential project partners, as well as monitored project progress to ensure the project stayed on course.
Responsibilities: Enforce safety protocols and regulations to ensure a safe working environment for all employees by conducting regular safety audits and implementing corrective actions to address any safety concerns.
Collaborate with clients to understand packaging requirements and specifications, ensuring that production processes align with client expectations.
SPECIAL PROJECTS DEVELOPMENT MANAGER SOUTH SUDAN 2013 – PRESENT GLOBAL HEALTH PROGRAMS, WASHINGTON, DC
Accomplishments: Managed a $2.5M budget, optimizing procurement strategies and minimizing buyout risks, resulting in a 15% annual cost reduction in buyout processes.
Authored and disseminated bid packages, accounting for 8% of total production costs, aligning with project scope and contracts.
Coordinated with foreign governments and humanitarian assistance organizations to provide disaster relief, economic development, and educational access initiatives benefiting over 1.8 million people.
Cultivated relationships with strategic partners and stakeholders, facilitating diplomatic UN missions, engaging with ICMC donors, UN Commissioners on Migration, Refugees, Human Rights, Human Rights Council, and the International Labour Organization.
Responsibilities: Facilitated cross-functional teams focused on innovative problem-solving and achieving project objectives, directing contract consultants through project studies, programming, development, design, and management.
Formulated policies, standard operating procedures (SOPs), and internal directives, aligning Human Resource activities with organizational priorities and available resources. CHANGE MANAGER, CONSULTANT 2016 – 2018
MACATE GROUP, MIRAMAR, FL
Accomplishments: Coordinated a leadership realignment and communication plan, resulting in a $1.5M savings by increasing awareness and adoption of a major reorganization.
Formulated and executed strategic and sustainment plans, driving a 20% increase in overall usage of internal self-service channels and reducing call volumes by 10%.
Planned, developed, and executed the launch strategy for a new employee performance dashboard utilized by over 3,500 employees daily.
Achieved leadership alignment, organizational readiness, and positive impact on 2,000+ employees and clients.
Responsibilities: Worked closely with Senior Change Leadership to establish an internal change management process, which became the standard for the Project Management Office (PMO).
Identified potential risks associated with change initiatives and developed proactive strategies to mitigate these risks, ensuring smooth transitions.
PROJECT DEVELOPMENT MANAGER 2013 – 2016
CATHOLIC RELIEF SERVICES, SIERRA LEONE, WEST AFRICA
Implemented strategies to enhance food security and health conditions in rural households by collaborating with community leaders and residents.
Assisted marginalized groups in accessing healthcare, facilitated immunization programs for children under 5 years old and guided mothers in newborn care and feeding.
Championed awareness and prevention initiatives for malaria and Ebola, addressing malaria as the primary contributor to child mortality and emphasizing the importance of preventive measures. ADDITIONAL EXPERIENCE
Corpsman (Medic / Special Operator) Joint Special Activities Division, Naval Service, Defense Forces Ireland EDUCATION
Bachelors of Science: Organizational Psychology
Trinity College, Dublin, Ireland
CERTIFICATIONS
Certified Associate in Project Management (CAPM) University of California-Irvine, Irvine, CA
Six Sigma Green Belt Certification
Project Management Professional (PMP) Project Management Institute (PMI)
Certified Scrum Master (CSM) Scrum Alliance
PRINCE2 Foundation & Practitioner Certification
PMI Risk Management Professional Certification
HONOR & AFFILIATION
Honor: Global War on Terrorism Service Medal and Afghanistan Campaign Medal Affiliation: Association of Former Intelligence Officers REFERENCE: Both personal and professional references will be available upon request.