Medical Assistant Customer Service
Resume:
SHERRY
MCDONALD
MEDICAL ASSISTANT
CONTACT
**********************@*****.***
SKILLS
* Compassionate care
* Emotional support
* Vital signs monitoring
* HIPAA compliance
¢ Meal preparation
¢ Personal hygiene assistance
* Transfer techniques
* Diabetes management
* — Nutrition monitoring
* Daily living assistance
* Mobility support
* Medication reminders
* Cent advocacy
* Physical therapy assistance
* Range of motion exercises
* Healthy meal preparation
* Patient services
a > EE)
resume v Done
PROFESSIONAL SUMMARY
Helpful and cooperative individual with strong love for working with
people, bringing generosity, patience, and empathy to every interaction.
Highly persuasive and collaborative, ensuring seamless communication
and coordination in dynamic environments. Adept at understanding and
addressing needs of others, fostering positive relationships and creating
supportive atmospheres. Committed to providing high-quality care and
support, leveraging interpersonal skills to enhance well-being of those
served.
EXPERIENCE
October 2021 - October 2023
PCA
Blossom Modem Homecare, Rochester, NY
* Educated family members on proper techniques for caring for their loved ones.
* — interacted with food and nutrition services, maintaining adequate supply of
Patient nourishment.
*¢ Checked vital signs and recorded intake information to monitor patient stability.
* Reminded patients to take medications and nutritional supplements.
October 2019 - March 2020
Sales Associate
Hudson News Group, Rochester, NY
* Performed sales floor work, such as greeting and assisting customers, stocking
shelves and taking inventory.
* Demonstrated exceptional customer service skillls, resolving customer
complaints efficiently and courteously.
* Performed cleaning tasks, keeping store neat and organized.
¢ Helped customers find and select products.
July 2008 - January 2017
Manager, Cashier, Bartender
Lfs Caribbean Restaurant, Rochester, NY
*¢ Mentored and trained new employees on company polides and procedures.
* Orientated and trained employees, encouraging confidence and helping
individuals adapt faster to jobroles.
* Monitored team productivity and performance to support goals.
© = Provided support for customers by addressing complaints quickly and efficiently,
displaying exceptional customer service skills.
Es Q
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