Production Supervisor Quality Assurance
Resume:
OTWORI ROBERT TONDA
P. O. Box 620**-*****, Nairobi
+254*********/***********@*****.***
in https://www.linkedin.com/in/robert-t-otwori-91033611a/ f Otwori R. Tonda PERSONAL DETAILS
Nationality: Kenyan
ID Number: 31546794
Languages: English and Kiswahili
PROFILE SUMMARY
My primary role as a Food Scientist is to bring success to the company by ensuring that products, performance, and processes adhere to the set standards and requirements. Having been a Production supervisor with more than 5 years of professional experience, I have enhanced my ability in assessing requirements, investigating, and setting up standards, determining problems and needs as well as resolving quality issues. One of my goals is to further my expertise in fields of quality assurance and production and am confident I can do this best if I will be part of the dynamic and competent environment. In addition, am organized and trustworthy personnel with experience in managing projects, meeting all deadlines, and preparing detailed documentation in a highly regulated and quality focused manner.
QUALIFICATION HIGHLIGHTS
1. Strong communication and leadership skills, and the ability to effectively negotiate, influence, and persuade. 2. Excellent analytical and troubleshooting skills. 3. Excellent interpersonal skills, with the ability to influence, motivate, and lead a team. 4. Excellent attention to details.
5. Have professional, positive, and responsible attitude. 6. Sound knowledge of HACCP, ISO 9001, ISO 22000, ISO45001and ISO 14001. 7. Ability to manage and control production process and maintaining products quality consistency. 8. Ability to work in flexible schedules.
9. Outstanding organizational skills and record keeping 10. Knowledge of the Windows working environment including Word, Excel, and PowerPoint as well as ERP programs like SAP and TALLY
11. Proven application of engineering principles, laboratory methodologies, food science, statistics, and quality tools
12. Strong project management and planning skills with proven ability to manage numerous projects simultaneously.
PROFESSIONAL EXPERIENCE
Puratos Kenya Limited- Bakery Application Specialist (January 2023-Present) 1. Focusing on application development & support to industrial customers, especially on efficient, creative, differentiated, and competitive solutions for key accounts. 2. Ensuring project deliverables are completed, with quality, in a timely manner and in line with customer needs. 3. Providing internal and external technical support, such as ingredients knowledge training, product knowledge
& application training, new product processing training 4. Playing a vital role in continuous process improvement to our customers and our operations through suggesting and implementation of cost mitigation measures. 5. Participation in new product development both internal and at customer end to facilitate customer satisfaction and diversified revenue generation respectively. 6. Training and onboarding of new supervisory team of our clients for improved productivity. 7. Promoting innovation and encouraging the development of new, value-added business opportunities. 8. Set up industrial customer approach tactics & plan & action with clear quantitative & practical objective. 9. Comprehensively developed industrial customer information database from technical angle, such as market share, product range & related positioning, product selling point & differentiation, production line & processing & parameter.
10. Encouragement on Food safety culture and safe working environment at our company and our clients. 11. Playing an important role in business demand planning and execution. Winnies Pure Health Products Limited-Production Supervisor (February 2022-January 2023) 1. Managing entire production team, including engineers, maintenance workers, and general machine operators.
2. Delegating tasks effectively and analyzing reports to improve efficiency and output. 3. Completing production reports monthly and presenting gathered information to production and operations manager.
4. Overseeing the production processes, giving rudimentary instructions to ensure all operations run smoothly and stock outs.
5. Maintaining staff by recruiting, selecting, orienting, and training employees; developing personal growth opportunities.
6. Implementation and maintenance of HACCP, quality certification standards and 5s 7. Training all shop floor associates on Good Manufactured Practices and other related systems. 8. Processing people capability development while creating effective work environments. 9. Monitoring staff performance and attendance periodically and offer suggestions on areas of improvement noted.
10. Planning and generating weekly production schedules. Uzuri Foods Limited-Senior Production Supervisor (January 2021-August 2021) 1. Organized and conducted trainings on Food safety and hygiene, quality management systems and occupational safety.
2. Initiated changes in operations to ensure achievement of all production targets according to performance. 3. Implemented customer complaint system and root-cause problem solving that has eliminated major customer complaints since implementation.
4. Developed Quality & Food Safety metrics that align with the overall business objectives. 5. Assuring that the Food Safety Plans are developed and updated. 6. Maintained inventory of raw materials and ensuring efficient use to meet customer requirements and maintaining profitability.
7. Continuously identified food safety risks and leads the implementation of risk mitigation strategies. 8. Developed and Managed projects for internships
9. Supervised working of bakers, hiring and terminating services if required. 10. Prepared regular quality audits and inspection schedules. Kenafric Bakery Limited-Production Supervisor (January 2020-January 2021) 1. From scratch created a highly successful Quality Assurance team that consistently exceeded stretch goals for all quality metrics.
2. Increased customer satisfaction by preparing reports to communicate trends and findings and make recommendations as appropriate to senior management on monthly basis. 3. Reduced bread damages from 10% to 1%.
4. Wrote, reviewed, and revised SOPs.
5. Continuously identified food safety risks and lead the implementation of risk mitigation strategies. 6. Developed updated production techniques to boost profits. 7. Introduced new design for KUBWA WAO bread Pan and introduction of round bread. 8. Oversaw training and management of plant sanitation and sampling programs. 9. Accurately determined where more training or one-on-one coaching may be needed by planning, scheduling, and conducting monitoring and data analysis activities based on the Quality Metric set up by senior management.
10. Positively motivated employees to meet deadlines, work productively and resolved operational and personal issues effectively.
Kenafric Bakery Limited- Mixer Operator (June 2019-December 2019) 1. Identified the machine malfunctions and ensured have been attended to. 2. Verified machine settings for proper functioning. 3. Developed the cleaning procedures for all mixing machines. 4. Ensured the final dough is in conformance to set standard. 5. Accurately weighed ingredients and mixed as per the bread recipe. 6. Trained new mixer operator’s employees.
Arroket Tea Factory-Quality Assurance Trainee (June 2017-Sep 2017) 1. Analyzed food safety and quality data and prepare reports. 2. Developed a strategic plan for food safety and product quality. 3. Participated in continuous improvement process through food safety training schedules. 4. Involvement in tea testing and report writing.
5. Aided in identifying unsafe working conditions and giving solutions. 6. Administered company regulations.
7. Took an initiative in water quality analysis to make sure it was safe for food processing and waste disposal. Mutoma Coffee Farm-Field Clerk (Dec 2016-Feb 2017) 1. Preparing requisition for farm inputs and equipment 2. Settling disputes amongst employees
3. Managed duty delegation for effective labor utilization 4. Trained employees on safety when handling agrochemicals 5. Maintained record keeping of all inputs and tools. 6. Made sure all employees were given the necessary PPE and tools for carrying out their duties. Jkuat Fotec Workshop- Internal Internship (May 2016-August 2016) 1. Processed, analyzed, and marketed all fruit products ranging from fruit juices, jams, marmalade to paste. 2. Processed, analyzed, and conducted sensory evaluation of different meat products. 3. Conducted different quality analysis of milk as well processed some dairy products for marketing. 4. Conducted cost analysis of processed products.
5. Baked and marketed different products from wheat flour. EDUCATION
Jomo Kenyatta University of Agriculture and Technology (2014-2018) Bsc. Food Science and Technology
Second Class (Upper)
St. Paul Omonayo Secondary School (2010-2013)
Kenya Certificate of Secondary Education
A-(minus)
Mokomoni DOK Primary (2001-2009)
B+ (plus)
AWARDS
1. Food Safety Champion Certificate (2022)
Participated in a Food safety champion Convention held by TechnoServe’s Alliance for inclusive and Nutritious food processing.
2. OSHA Certificate (2020)
Duly trained in occupational safety and health Act and an active member of health and safety committee 3. . COVID-19 Certificate (2020)
I had completed a course about the disease. In addition, am team leader creating awareness and implementing precautionary measures to curb the spread of novel Corona virus. 4. JFNCRE Certificate (2018)
Consistently contributed and supported towards JKUAT Food Industry, Nutrition, career, and Research Exhibitions 5. SOFTAN Certificate (2018)
Served as a member and at different leadership positions in Society of Food Technologists and Nutritionist training programs and events.
6. BABAROA Certificate (2015)
Academic excellence honorary
7. LEADERSHIP Certificate (2013)
Diligently served as student leader at different position REFEREES
Mr. Evans Odhiambo- Uzuri Foods Limited
Production Manger
**********@*****.***
Mr. Nicholas Owino- SimpliFine Bakery
Production Manager
************@*****.***
Mr. Griffith Mwenda- Winnies Pure Health Products Limited Production and Operation Manager
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