Office Manager Workers Compensation
Resume:
CARLY NICOLE KITTERMAN
**************@*****.***
Apt. 29
Muskogee, Ok 74403
EXPERIENCE
June, 2012 - Present
SMF PROPERTIES
Office Manager- I manage all administrative tasks for this company. This includes advertising through various sources, speaking with clients, keeping an organized schedule, collecting money, billing, and maintenance on company property.
November, 2018 – September, 2023
MAGOOS BILLIARDS
Waitress/Bartender and Trainer – I trained new employees, waitress for many customers at a time, I did bartending duties when needed, cleaned, recruited pool players for league teams.
January, 2010 - December, 2014
SANDERS & ASSOCIATES
Paralegal - I managed all of the aspects of the Workers Compensation claims that the firm handled. I filed all pleadings, drafted orders, opened files, coordinated with doctors offices and insurance companies to start benefits for my clients. I spoke with clients, adjustors, and attorneys on a daily basis. I would negotiate agreements between claimants and respondents
regarding money to be paid to the claimant and the medical treatment that they would receive. I was responsible for making sure that time sensitive matters were handled in an appropriate and timely manner, I reviewed client files before upcoming court dates to determine how to proceed
with the file. I reviewed medical records and pleadings on a daily basis and filed the appropriate pleadings needed. I also did all forms of discovery, setting depositions, mediations, settlements and the paperwork that was needed in each case. I also have experience with reception duties.
August, 2011 - January, 2012
SPHERION
Transcriptionist for State Farm Insurance Company - This is a temporary assignment. I work at State Farm transcribing their daily work in the Word Processing Department. I transcribe letters, memos, reports, notes, inspections, etc. I also organize the files on the computer and communicate through e-mail regularly.
May, 2007 - May, 2012
BOETTCHER, BOETTCHER & LOBAUGH
Paralegal/Office Manager - Managed several workers compensation cases. Interacted with clients, set up depositions, scheduled doctors appointments, prepared pleadings and filed with the Court. Coordinated with insurance companies on various issues, including payments being made to clients and settlement offers. Relief reception duty; which included answering multiple phone lines and determining who the caller needed to be transferred to while at the same time finishing any typing tasks.
EDUCATION:
College: University of Tulsa - Have my major in Psychology.
Technical College - Tulsa Technology Center - 2000-2002 - received CPR Certification and finished CNA classes.
High School: Graduated in 2002 from Charles Page High School, Sand Springs, OK Grade Point Average: 4.0
Honors/Achievements: President's Honor Roll, National Student Hall of Fame, National Honor Society, Competitive Dance Team,
Member of Drug Free Youth, Awarded numerous
academic scholarships, Vice President of Future Business
Leaders of America
SPECIAL SKILLS : Word, WordPerfect, Excel, PowerPoint (training), ACR, Rio, STMS, OMS, Type 85 wpm, Prevail, QuickBooks, also a Notary Public,
various types of case management software.
CERTIFICATIONS/COURSES: alcohol server course, SEO/Marketing courses
REFERENCES : Provided upon request.
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