Warehouse Associate Business Development
Resume:
OBJECTIVE
Ambitious and accomplished Business Development Manager seeking to utilize my sales,
account management and customer retention expertise to drive business growth and success in dynamic and forward thinking organization.
EXPERIENCE
Emergency Call Center Agent JANUARY 2021
Emergency Communication Center Jos, Plateau - NOVEMBER, 2024 State
* Answering Emergency Calls
* Assessing Situations
* Dispatching Emergency Services
* Providing Instructions
* Staying Calm Under Pressure
* Logging and Recording Calls
* Prioritizing Emergencies
* Coordinating with Emergency Personnel
* Handling Non-Emergency Calls
* Managing Multiple Tasks
First City Monument Bank (Senior Direct Sales FEBRUARY, Agent) 2014 – 2021 2014 -
First City Monument Bank (FCMB) NOVEMBER,
* Acquire new to bank and maintain existing risk asset 2021 customer to enable and ensure profitability.
* Generated new and maintain existing customer relationship to ensure profitability.
* Mobilized deposit in Naira & FX (Dollar, Pounds & Euro) to ensure liquidity growth in balance sheet and develop strategies and tactics to meet revenue target.
* Provided advisory service to customers on investment options (FD, TB & BA).
* Established and maintain risk asset portfolio of customer for activity monitoring.
* Responsible for fixed deposit rate negotiation, part liquidation and total liquidation.
* Developed trust relationships with the portfolio of clients to ensure they do not turn to competition and also acquiring understanding of their needs.
* Developed business plan and sales strategy for market penetration to attain sales goals and profitability.
* Implemented other business initiatives towards the overall profitability of the bank.
Channel Partner for SIM Registration OCTOBER, 2012- Airtel Nigeria MAY, 2015
* Customer SIM registration
* KYC data base management
CONTACT
E-mail: **********@*****.***
No. 43 NnamadiAzikiwe Street Pha
se 1 Trademore Estate Lugbe Abuja
PERSONAL DETAILS
Date of Birth : 20th May, 1985
Marital Status: Married
Nationality : Nigerian
Religion : Christianity
Gender : Male
Place : Kaduna
State of Origin: Oyo
L.G.A. : Ogbomosho North
Languages : English, Yoruba and
Hausa
SKILLS
AREMU SAMUEL ADEKOLA
* Business process optimization
* Customer pain identification
* Quality of Service KPIs
* Data consolidation and Data mapping
Sales Associate and Loan Supervisor JANUARY, 2013
Calabar Microfinance Bank. - DECEMBER, 2014
* Generated new and maintain existing customer
relationship to ensure profitability.
* Mobilized deposit in Naira & FX (Dollar, Pounds & Euro) to ensure liquidity growth in balance sheet and develop strategies and tactics to meet revenue target.
* Provided advisory service to customers on investment options (FD, TB & BA).
* Established and maintain risk asset portfolio of customer for activity monitoring.
* Responsible for fixed deposit rate negotiation, part liquidation and total liquidation.
* Developed trust relationships with the portfolio of clients to ensure they do not turn to competition and also acquiring understanding of their needs.
* Developed business plan and sales strategy for market penetration to attain sales goals and profitability.
* Implemented other business initiatives towards the overall profitability of the bank.
Loan Officer FEBRUARY, 2011
MicroCred Microfinance Bank - DECEMBER, 2013
* Established and maintain risk asset portfolio of customer for activity monitoring.
* Responsible for fixed deposit rate negotiation, part liquidation and total liquidation.
* Developed trust relationships with the portfolio of clients to ensure they do not turn to competition and also acquiring understanding of their needs.
* Developed business plan and sales strategy for market penetration to attain sales goals and profitability.
* Implemented other business initiatives towards the overall profitability of the bank.
English and Literature Teacher JULY 2009
National Youth Service Corps (NYSC) Government -JULY, 2010 Secondary School KachiDuste, Jigawa State
* Preparation of Lesson Notes and Lesson Plan for Both English Language and Literature in English Subjects respectively
* Preparation and Supervision of Students for essay/debate with other Students in other schools competition
* Compilation and Submission of Students Examination results to School Management
* Organize after School Lessons for Students
* Conduct guidance and counseling for students on the right course of discipline to chose related to
EDUCATION
HND Purchasing and Supply Management 2006-2008
Kaduna Polytechnic, Kaduna, Nigeria
Upper Credit
I am a positive self driven person with
excellent organizational,
interpersonal and communication
skills. An avid networker with good
customer relationship and selling
skills; I have knowledge of operating
environment and awareness of global
business trend and analysis. Target
oriented, excellent time management
skills, highly resourceful,
conscientious, intelligent, dedicated
and fast learner. I have ability to work
effectively and efficiently as a team
leader and member.
ND Business Administration 2004-2005
Kaduna Polytechnic, Kaduna, Nigeria.
Upper Credit
KPT Diploma Production Management
Kaduna Polytechnic, Kaduna, Nigeria.
Upper Credit
EXTRA CURRICULAR ACTIVITIES 2001-2003
* NYSC Band (Band Commander) 2009
* NYSC Art and Cultural Group (Stage Director) 2009
* Chairman, Electoral Committee Oyo State Student’s Union Kaduna Polytechnic. 2008
HOBBIES
Reading, Travelling, solving problem(s), Investment discourse and listening to music.
REFERENCE
Rev. Banjo Ajao - The First Baptist Church Ibrahim Taiwo Road/ Ahmadu Bello Way. Kaduna
Church Resident Pastor
Samuel Mmahi - First City Monument Bank (FCMB) Kaduna Relationship Manager
Igelige Gerald Uzezi - Baobab Micro Finance Bank, Lagos Regional Manager
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