Seasoned Administrative Manager with
a proven track record at Tingles
Services LLC, adept in policy
development and office management.
Spearheaded software integration,
enhancing operational efficiency, and
led team training initiatives, boosting
productivity. Skilled in project
management and exceptional verbal
communication, I excel in strategizing
and executing business plans to
achieve organizational goals.
Policy and procedure modification
Business strategies
Documentation and control
Policy development
Document control
Skype
Schedule management
Organization and multitasking
Verbal and written communication
Bookkeeping
Travel coordination
Budget administration
Office management
Hiring and training
Records management
Project management
Bachelor of Science
University of Phoenix
Tempe, AZ,
Tingles Services LLC
Administrative Manager Berlin, MD 04/2024 to Current Managed paper or electronic filing systems by recording information, updating paperwork and maintaining
documents.
Implemented new software programs designed to streamline operations within departments such as Human Resources or Accounting.
Organized meetings between executives and outside vendors or clients.
Reviewed contracts prior to signing them in order to protect the interests of the organization.
Coordinated and conducted classes to teach procedures to new staff members.
Conducted performance reviews and provided feedback to employees on their job performance.
Determined staffing requirements, interviewing, hiring and training new employees.
Organized and maintained documents, files and records. Directed and oversaw office personnel activities.
Read through contracts, regulations and procedural guidelines to verify comprehension and compliance. Starr's of Beauty Salon & Kids Spa
Owner Snowhill, MD 02/2018 to 01/2024
Assessed inventory needs for hair care products, cosmetics. on an ongoing basis.
Ensured that all safety protocols were followed in the salon at all times.
Created effective business plans to focus strategic decisions on long-term objectives.
Managed staff by recruiting, training and coaching employees.
Resolved customer complaints quickly and efficiently while maintaining professionalism.
Inspected workstations regularly to ensure they are clean and organized.
Starr
Tingle
*************************@*****.***
Berlin, MD 21811
Summary
Skills
Education and Training
Experience
ST
Cognitive Psychology, 12/2021
3.0 GPA
[Semester, Year] - Honor Roll
Monitored inventory levels and placed new orders for merchandise to keep supply well-stocked.
Maintained relationships with vendors and suppliers who provide necessary items for running the salon.
Delegated work to staff, setting priorities and goals. Kforce
Call Center Customer Service Representative Tallahassee, FL Volunteer Outreach Programs for Community Businesses Trained staff to new programs and software
Continued training for current and new staff to prevent burnout
Activities and Honors