Customer Service Sales Representative
Resume:
T I MOTHY
MASON
*************@*****.***
Ventura, CA 93003
PROFESSIONAL SUMMARY
Experienced Sales Representative swiftly adapts to new situations, company cultures and work processes. Skillful in promoting current sales, processing transactions, and handling customer complaints. Strong proficiency;superior customer service and communication abilities. Friendly and outgoing individual with knowledge of best practices for sales and customer service.
SKILLS
• Account Management • Sales consultation
• Revenue Generation • Sales closing
• Lead prospecting • Product and Service Sales
• Product knowledge • Territory management
• Cold-calling
EXPERIENCE
Sales Representative, General Mills, Mar 2018 - Current, Ventura, Ca
• Provided continued customer support after closing sales.
• Maintained up to date on current offerings and company processes. Excellent verbal and written communication skills, an ability to multitask, and strong computer skills including account management, emailing, researching, and managing inventory.
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Action oriented to customer concerns or requests within target timeframes.
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Overcame objections with successful product demonstrations and persuasive communication skills.
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Sales Associate, Writey Company, Jan 2017 - Sep 2017, Calabasas, Ca
• Developed cost-effective approach to the classroom or home office. Innitiate structure and achieve optimal organization through the sale of dry erase products which innovative and inexpensive alternatives to traditional whiteboards.
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Sales Associate, SoCal Office Technology, Mar 2014 - Dec 2016, Ventura, Ca Instituted long-term strategy for document technology, services and software for graphic communication and office printing.
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Managed Print Services, Production Printing, 3D Printing Document Management, Business Process Automation and Professional Services.
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Developed the most efficient and cost effective solution for your individual needs.
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• Delivered consistent service to develop customer base.
• Instructed customers with sales and service needs. Trained new hires on company procedures, product knowledge, and customer service expectations.
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Generated leads for new sales through telephone and email contact with customers
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Sales Representative, Kraft Foods, Apr 1991 - Mar 2013, Ventura, Ca Maximized customer satisfaction by quickly responding to any concern or request.
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Overcame objections with effective product demonstrations and persuasive communication skills.
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Determined customers' needs based on sales calls and face-to-face meetings.
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Overcame objections with successful product demonstrations and persuasive communication skills.
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Shared best practices with fellow sales representatives during team meetings or informal discussions.
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Generated leads for new sales through telephone and email contact with customers.
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EDUCATION
Bachelor of Arts (B.A.): Business Management
University of San Bernardino, San Bernardino
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