Executive Assistant

ZAKIYAH ISRAEL

Executive Administrative Assistant Operations & Administrative Professional

**************@*******.*** 602-***-**** Phoenix, AZ LinkedIn PROFESSIONAL SUMMARY

Detail-oriented and proactive Executive Administrative Assistant skilled in supporting C-suite leadership across diverse industries through exceptional organizational skills, confidentiality, and strategic initiative. Dedicated to enhancing operational efficiency, streamlining administrative processes, and fostering a collaborative work environment to contribute meaningfully to organizational goals in various sectors.

CORE COMPETENCIES

Strategic Planning & Execution Data-Driven Decision Making

Project Coordination Process Optimization

Executive Support Communication & Interpersonal Skills

Stakeholder Engagement Community Outreach

Cross-Functional Collaboration Problem-Solving & Innovation PROFESSIONAL SKILLS

Administrative Management: Extensive experience supporting C-Suite executives, including calendar management, travel coordination, and meeting preparation.

Communication & Coordination: Strong liaison for inter-departmental coordination and external stakeholders, skilled in clear and effective communication across all organizational levels.

Confidentiality & Compliance: Demonstrated ability to handle sensitive information discreetly and ensure compliance with company policies and procedures.

Technical Proficiency: Skilled in Microsoft Office Suite (Word, Excel, PowerPoint, Outlook), Adobe Acrobat, SAP Concur, Kronos Workforce, QuickBooks, SAGE, Fortis, Lawson, IMPACT, and Coupa. WORK EXPERIENCE

The CORE Institute Specialty Hospital

Executive Assistant to CEO Phoenix, AZ Feb 2023 – Present As the Executive Assistant to the CEO, CNO, and HR Director, I provide essential support to ensure smooth and efficient operations across the senior leadership team. My role includes a mix of administrative, organizational, and strategic responsibilities, allowing me to make a meaningful impact on the hospital’s daily operations and long-term goals.

Senior Leadership Support: Manage Outlook calendars for the CEO and Senior Leadership Team, prioritizing critical meetings and resolving scheduling conflicts. Proactively assist the CEO in meeting preparation to ensure all agendas, minutes, and presentations are ready on time.

Administrative Oversight: Serve as the Policy and Procedure Administrator for the hospital’s online database and act as a liaison for the hospital, coordinating communications between staff, board members, physicians, government agencies, and the public. Additionally, handle expense reconciliation, arrange travel logistics, and screen calls.

HR Department Support: Provide comprehensive administrative support to HR, including facilitating new employee onboarding and orientation, tracking employee certifications, and supporting Maricopa County’s Trip Reduction Plan.

Document Management: Manage electronic and physical files related to contracts, legal documentation, and confidential corporate records. As a notary, I ensure essential documents are validated and processed correctly.

Project and Strategic Planning Assistance: Assist in compiling projects, strategic plans, and financial reports, collaborating across departments to deliver timely and accurate materials. Skyline Steel, Inc.

Executive Assistant to COO Gilbert, AZ May 2019 – June 2022 Eager to excel in a dynamic administrative role that combines meticulous organization with a proactive approach, committed to supporting executive leaders and fostering a cohesive, efficient work environment that drives success and impact, with the ability to adapt to diverse industries. In my role as the Executive Assistant to the COO and Project Managers at Skyline Steel, I provided key administrative and operational support, ensuring smooth coordination and communication across projects and departments. My responsibilities ranged from executive support to logistics and contract management, contributing to the company’s operational efficiency and project success.

Executive and Project Support: Managed daily schedules, coordinated online meetings, and distributed materials for the COO and Project Managers. Proactively assisted in prioritizing tasks and preparing for upcoming engagements.

Logistics and Travel Coordination: Organized travel arrangements for the COO, including flights, hotels, and transportation. Arranged out-of-state travel for project crews to ensure they arrived prepared and on schedule.

Contract Administration: Oversaw contract setup for new projects, facilitating smooth project kick-offs and adherence to legal and procedural requirements.

Safety and Compliance: Recorded and managed insurance claims through SUCCEED, while logging safety incidents with OSHA via Maverick. Organized the company’s annual safety stand-down event, fostering a culture of safety and compliance.

Trucking and Supply Chain Coordination: Acted as the Trucking Coordinator for the company and brokered loads to various job sites across the U.S., ensuring timely and efficient transportation of materials and equipment.

Finance and Collections: Handled purchase orders through SAGE, made collection calls for pending payments, and processed 72-hour notices of intent to lien for past-due invoices, supporting financial consistency and revenue flow. Abrazo Arizona Heart Hospital

Administrative Assistant Phoenix, AZ March 2015 – Feb 2019 As the Administrative Assistant supporting the Director of Nursing and the Director of the Cath Lab, I played a vital role in ensuring smooth operations across administrative and HR functions, while maintaining a welcoming and efficient office environment. My responsibilities included a blend of support, coordination, and leadership to enhance the team’s productivity and cohesion.

Leadership and Team Coordination: Supervised a team of two supporting administrative staff, fostering an efficient workflow and seamless day-to-day operations.

Executive and HR Support: Supported both the Director of Nursing and Director of the Cath Lab by managing their calendars, screening calls and visitors, and setting up interviews. Conducted onboarding for new hires, helping them integrate smoothly into the team.

Payroll and Confidential HR Tasks: Reconciled payroll daily for 150 employees, ensuring accuracy and timeliness. Handled sensitive HR functions with discretion and confidentiality.

Logistics and Office Management: Oversaw office supplies and maintained a stocked and organized environment for all staff, including preparation for new hires. Managed implant logs and acted as the Site Coordinator for the ICD Registry, supporting regulatory compliance and documentation standards.

Communication and Notary Services: Checked mail and faxed documentation daily, ensuring all incoming correspondence was handled promptly. Provided notary services as needed, enhancing administrative support for hospital staff and stakeholders. Banner Health Senior Assistant

Banner Ironwood/Banner Goldfield Administration Office, San Tan Valley, AZ Sept 2013 – March 2015 In my roles at Banner Health, I provided high-level administrative support across multiple departments. As a Senior Assistant, I managed executive calendars, supervised administrative staff, coordinated onboarding for new executives, and organized special events. I also handled confidential HR tasks, prepared hiring reports, and ensured smooth office operations. Earlier, as an Administrative Assistant, I supported document management, vendor communication, and staff onboarding while maintaining efficient office systems and processing documentation. My work contributed to streamlined operations and effective communication within the organization. Responsibilities includes:

Executive and HR Support: Managed calendars and schedules for the Associate Administrator and Chief HR Officer. Handled confidential HR functions and ensured alignment of priorities.

Leadership and Team Supervision: Supervised two C-suite administrative staff, ensuring adherence to office procedures and team efficiency.

Onboarding and Reports: Coordinated onboarding for new C-Suite executives and Directors. Prepared weekly and quarterly hiring reports for HR and leadership.

Event Coordination: Managed planning and execution of special events for Banner Ironwood and Banner Goldfield Medical Centers.

Office Management and Document Handling: Oversaw office supplies, expense reporting, and filing of scanned documents in the Fortis database for easy access.

Communication and Administrative Support: Screened calls and visitors, managed incoming mail, and ensured timely processing of documentation.

Administrative Assistant

Banner Plan Administration Service Center (Banner Staffing), Mesa, AZ May 2013 – Sept 2013

Administrative and Confidential Support: Delivered high-level administrative assistance, including performing confidential functions and maintaining organized office systems.

Document Management: Scanned, filed, and delivered documents into the Fortis database, ensuring proper handling of claims and appeals. Managed the delivery of documentation to relevant departments.

Vendor and Member Communication: Provided claim status updates to outside vendors and made follow-up calls to members for missing documentation.

Office Coordination: Ordered office supplies, maintained staffing workstation keys, and ensured smooth transition for new hires and vacating employees.

Phone and Mail Support: Assisted with phone support for new hire enrollments and handled incoming and outgoing mail for documentation requests.

Administrative Assistant

Banner Thunderbird Medical Center - Clinical Care Ops (Banner Staffing), Glendale, AZ March 2013 – May 2013

Licensure and Documentation Management: Verified and updated licensure documents for physicians, nurses, and therapists. Maintained and scanned new hire paperwork into the Fortis database.

Staffing Coordination: Assigned new hires to job titles and departments, coordinated interviews for the executive team, and assisted HR with onboarding.

Administrative Support: Managed meeting minutes, ordered supplies, and supported business analysts with employee timekeeping records.

Training & Event Coordination: Organized meetings and training sessions, including material preparation and AV setup. Apollo Group - Non-Federal Resources

Non-Federal Resource Officer Phoenix, AZ March 2012 – March 2013 In this role, I ensured compliance and managed the accurate processing of non-federal student aid.

Application Processing: Processed applications according to federal guidelines and maintained student records for state and institutional grants.

Award Determination: Calculated non-federal award amounts and verified eligibility based on guidelines.

Compliance & Reporting: Ensured timely, accurate processing, ran reports, and verified prior aid year requirements for continuing funds.

EARLY CAREER EXPERIENCES

Veterans Affairs Representative

Apollo Group - Veterans Affairs Phoenix, AZ Feb 2010 – March 2012

Ensured compliance with federal regulations by verifying VA benefit applications, managing student certification records, and preparing documentation for submission to the Department of Veterans Affairs to support audit and reporting requirements. Accounts Payable Clerk

EMCOR (now Customer Solution Center) Phoenix, AZ Dec 2008 – Feb 2010

Delivered accurate data entry and customer service support for vendor invoicing, generated aging reports for management to monitor incoming invoices, and provided backup assistance in the supervisor’s absence. MFS Operation Manager (Temporary Assignment)

Today’s Staffing - Edward Jones Tempe, AZ July 2008 – Nov 2008

Managed the processing of Mutual Fund accounts, including fee adjustments and new fund transfers directly to Edward Jones. Rental Coordinator

Arizona State University - Public Events Tempe, AZ December 2007 - June 2008

Managed daily rental operations, overseeing scheduling and coordination of activities, and negotiated rental and use agreements with university and community partners to optimize facility usage and meet program goals.

Developed and maintained operational budgets, prepared financial reports, and supervised staff, ensuring smooth event logistics and effective communication across all program activities. Executive Assistant to VP

Maricopa Integrated Health System - Psychiatry Services Mesa, AZ June 2005 - December 2007

Provided high-level administrative support to the Director and administration team, managing confidential HR functions, maintaining accurate employee records, and coordinating onboarding and orientation for new hires and clinical staff.

Oversaw event planning, weekly meeting minutes, and supply orders; audited HR data for compliance, and ensured the accurate processing of accounts payable/receivable, contributing to smooth departmental operations. Executive Assistant

Policy Development Group, Inc. Phoenix, AZ January 2000 - June 2005

Coordinated workshops for the Executive Office of National Drug Control Policy Program, managed event logistics, maintained fundraising and bookkeeping records, conducted policy research, and provided full administrative support, including calendar management and correspondence handling.

EDUCATION

Associate of Arts in Health Care Administration

University of Phoenix, Phoenix, AZ

TECHNICAL EXPERTISE

Software Expertise: Microsoft Office Suite (Word, Excel, PowerPoint, Outlook), Adobe Acrobat, SAP Concur, Kronos Workforce, QuickBooks, SAGE, Fortis, Lawson, IMPACT, and Coupa.

Document Management: Proficient in handling complex filing systems, contract documentation, and policy updates with attention to confidentiality and compliance.

I am committed to supporting healthcare teams with top-tier administrative support, upholding organizational values, and contributing to exceptional patient care experiences.

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