Medical Assistant Customer Service

CHRISTIE NERIS

** *** ****** *** ***** Newark, New Jersey 07103

● ***************@*****.***

Objective: Professional bilingual English/Spanish Medical Assistant seeking an opportunity to work within the allied healthcare field where my diversified administrative, clinical and patient care skills can be utilized in a mutually beneficial way. Sales/marketing skills. Customer service.

Education:

Star Career Academy, Newark, NJ Jun 2015- May 2016

900 Hours Medical Assistant Program

● Vital Signs, 12 Lead EKG, Venipuncture, Medical Terminology, Anatomy & Physiology

● Laboratory Procedures, Universal Procedures, Quality Assurance of Specimens

● 180 Hours Clinical Externship: Healthstar Pediatrics: Medical Assistant Extern - Duties: Assessed patients’ vital signs, obtained Height & Weight, H&P, Chief Complaint. Performed insurance verifications, prior-authorizations, referrals, EMR, appointment scheduling, patient triage, assisted during patient examinations and examination room set-up/clean-up. Collection of specimens, completed laboratory requisition forms.

Barringer High School Newark New Jersey Sept 2008- June 2012

●Academic Diploma Awarded

Certifications: OSHA, HIPAA, CPR/First Aid,

Licenses: Property and Casualty & life

Skills: Bilingual English/Spanish, MS Word, Excel, PowerPoint

Experience

STATE FARM INSURANCE

Sales account representative

Sept 2018- present

●Greet clients and create friendships with good and understanding communication.

●Answers call and transfer calls to appropriate agent requested.

●Obtained and processed customers payments into designated system and provide receipt.

●Submit and Process insurance policies.

PHYSICAL THERAPY

Clinical Assistant / Receptionist Oct 2016 - Dec 2017

●Front Desk : set, cancel, reschedule appointments. Update or change any changes within patient demographics. Assist with collections ( past medical billing ), insurance authorization extensions. Notify patient MDs of anything directed as to do so. Ensure patients of their insurance coverages.

●Clinic Area : wash and fold laundry, take medical intakes (BP, Pulse rate, height, weight, past and current medical history) assist patients with interventions (modalities, rehab exercises . Assist in Spanish translation between physician and patient.

Dr. J. Kusnierz OBGYN, Newark NJ June 2016 - Sept 2016

Medical Assistant

●Assessed patients’

●vital signs, obtained BP & Weight

● EMR, appointments

●assisted during patient examinations and examination room set-up/clean-up

●Collection of specimens, completed laboratory requisition forms.

●Labcorp knowledge of tests being completed and results .

H&R BLOCK, Newark, NJ Dec 2013 April 2016

Client Services Professional

● Managed front desk reception answered incoming phone calls utilizing a multi phone line switchboard system. Scheduled, confirmed client appointments daily.

● Greeted clients entering the establishment, assigned clients to professional tax preparers.

● Accurately filed clients’ tax forms in an organized fashion. Maintained a clean, organized workstation at all times.

● Collected and processed clients’ cash and credit card payments on computerized system. Reconciled all financial transaction at the end of shift.

● Performed other administrative duties as assigned, such as, faxing and duplicating records as necessary.

References Available Upon Request

Contact this candidate