Customer Service Billing Specialist

Joyce Clay

Irving, US ***** • 562-***-**** • **********@*****.***

Professional Summary

Skills

Medical Information Collection

Work History

Collection Specialist, 04/2019 to Current

The CMI Group/Frontier

Worked in call center environment handling manual and automatically dialed outbound calls. Monitored accounts for compliance with established payment plans and flagged non-compliances. Medical Customer Service Representative, 06/2015 to 04/2019 Allied Universal Corporation

Delivered exceptional customer service to every customer by leveraging extensive knowledge of products and services and creating welcoming, positive experiences. Medical Billing Specialist, 06/2015 to 04/2019

Long Beach Health Care Center

Examined patients' insurance coverage, deductibles, insurance carrier payments and remaining balances not covered under policies when applicable. 08/2005 to 06/2015

Savon Pharmacy Store, Pharmacy Tech

Examined patients' insurance coverage, deductibles, insurance carrier payments and remaining balances not covered under policies when applicable. Deli Clerk, 08/1996 to 06/2015

Stater Bro. Store

Greeted customers at counter to fulfill requests and answer questions. Bookkeeper, 06/1984 to 08/1996

Jaygo Corporation

Maintained and processed invoices, deposits and money logs. Education

Medical Billing Specialist: Billing/coding, 06/2018 Long Beach City Community College - 2900 Carson St, Long Beach, CA Vocational in Pharmacy Technician/Assistant: 2005

Long Beach Community College District

Graduated

on 08/07/2005

High School: Personnel Services, 1984

Poly

Graduated on 06/15/1984

Contact this candidate