Wealth Management Client Relationship applicant
Resume:
Mary Ross
*************@*****.***
https://www.linkedIn.com/in/mary-ross-nyc
Financial Advisor Wealth Management
Financial Services Customer Service Manager
Core Competencies
Forward Thinker-Learner Sales & Marketing Experience Financial Advising Product Knowledge Leadership Development Asset Management Resourceful Client Centric Cross-marketing Team Builder Problem Solver Portfolio Management Top NPS Performer scores Reliable Adaptable Detail Oriented Inquisitive Organized Trusted SUMMARY
Financial Services professional with broad and progressive experience. Known for delivering service and value exceeding client expectations. Grew penetration of investment products to Financial Consultants and the investing public making regions covered the top performers in industry-wide monthly surveys. Moving one division from #5 rank to #2 rank in less than a year, only $50,000 behind #1 ranked NY Metro division.
• Comprehensive wealth management skills resulted in successful, long-standing client relationships of over 10 years. Fully 98% of customers followed me in a change of firms.
• During the 2008 Financial crisis, client portfolios were -18% to +2% in a global environment that was -47% overall.
• Accomplished public speaker, in front of audiences in excess of 350; authored a weekly financial newspaper column; featured presenter on a Sunday radio show; appeared on internal and external company videos & a cable TV show. EXPERIENCE
Sales Associate-Designers/Collectors Nov 2017-Mar 2020 Nordstrom, Inc.
• With no retail background, met or exceeded bi-weekly sales goals: Ranked #1 or #2 in sales each week in the department.
• Ranked in Top 10% in Women’s apparel on a daily basis. #1 rank the entire store monthly. SABBATICAL APR 2017-Present
Vice President-Wealth Management Nov 2011-Apr 2017 Financial Advisor
Citigroup Global Markets Inc., Wealth Management, New York, NY
• By placing managed accounts, stocks/bonds, mutual funds, insurance/annuity, estate and legacy planning and portfolio investments with high net worth clients, business owners and 401(k)’s; increased my assets under management by over 56%.
• Recruited for specialty in bond expertise & organizational skills to be a foundational partner in the development of a new wealth management team.
• Through communications and relationship development skills as a trusted advisor, sold a $14 million insurance policy for estate planning goals. Senior Vice President, Financial Advisor Sep 2003-Nov 2011 Valcur International Inc.
• Expanded team’s exposure to equity selection & analysis to introduce clients to niche markets in pharmaceuticals, biotechnology and integrated oils; frequently resulting in gains well in excess of 100%.
• When appropriate, applied option futures strategies that more than doubled account assets in client portfolios.
• Over 98.5% of my book came with me in moving to this independent partnership. Additional Experience
Financial Consultant, Certified Retirement Planner, Portfolio Manager, Managed Account ACE, PaineWebber (now UBS Financial Services Inc.) Invited by the branch manager to become a Financial Consultant, building my book of business through seminars, referrals and COI’s in other professions. First Vice President, Taxable High Net Worth-Divisional Sales, Shearson Smith Barney (now Citi Global Markets Inc.) Active origination of transaction opportunities through portfolio analysis. Saved $10 million in client assets from leaving the firm. Generated $100,000 in sales commission on a daily branch office visit.
First Vice President, Taxable Fixed Income-Divisional Sales Director, Lehman Brothers (now Citi Global Markets Inc.) consistently promoted throughout career in multiple sales & marketing positions; training & developing Private Client Group talent. Mentored for a Branch Manager role, scoring 4 out of 5 on Assessment Training. Designed the $40 million defeasance schedule that built the Arthur Ashe stadium in Forest Hills, NY. Developed the first Defined Benefit/Defined Contribution Plan at the law firm of Willkie, Farr & Gallagher.
Vice President, Financial Futures Trader, Divisional Sales-TaxableFixed Income, Shearson American Express (now Citi Global Markets Inc.) Created a new initiative that yielded an additional $4 million in annual revenues.
EDUCATION
College of Financial Planning, Certified Retirement Planner (now CRPC) NYU Stern Graduate School of Business, Certificate-Executive Business Program in Finance NY Institute of Finance, Courses in Bond Markets, Bond Math & Accounting College of the Holy Cross, Worcester MA., B.A. Biology/Pre-Medicine & Fine Arts The New School for Social Research, Instructor, Technical Analysis Queens College School of Continuing Education, Instructor, Retirement Planning for Retirees eCornell University, Certificate- NYS Citizen Public Health Leader General Assembly, Course- Introduction to Digital Marketing; Introduction to Product Management Columbia School of Business, Workshop- Strategic Customer Insight eCornell University, Course-Digital Transformation Licenses: FINRA Series 3, 7, 63, 65, Insurance, Health & Annuities. Certified Retirement Planning Counselor ALL Require Updating
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