Program Manager Project

BRADLEY HARDIN

Rogers, Arkansas 479-***-**** *******.******.*****@*****.*** www.linkedin.com/in/hardin-transformations

SUMMARY

A driven and accomplished technology project / program manager with a demonstrated history of success in Agile methodologies, risk management, continuous improvement, SDLC, user stories, customer relationship and stakeholder management, process improvement, and communications. Experienced in leading successful teams and projects, training and developing staff, and collaborating cross-functionally and culturally. Proven aptitude for implementing strategies and solutions to drive efficiency, ensure quality, and achieve exceptional results. Excels at delivering projects, problem-solving critical issues, and ensuring efficient operations within the organization.

Key Strengths:

Data Steward • Program / Product Management • Conflict Management • Staff Coaching • Risk / Compliance • Negotiations • Business Process Improvement • New Product Development

TECHNICAL SKILLS

Jira, Asana, Microsoft Project, Slack, Trello, Microsoft Office, Confluence, Power BI, Teradata, Informix, WCNP, ServiceNow, Workday

EXPERIENCE

WALMART, Bentonville, Arkansas

Senior Analyst - Project Operations / Project Manager II, 2017-2024

•Led multiple Agile teams through all phases of software development lifecycle, resulting in successful project deliveries and client satisfaction ratings of 95% or higher.

•Developed and implemented operational standards that ensured compliance with both operational and technical requirements.

•Collaborated with product owners, developers, and stakeholders to define project requirements, create user stories, and prioritize tasks based on business value and risk.

•Facilitated daily stand-up meetings, sprint planning sessions, and retrospectives to ensure effective communication and progress towards project goals.

•Monitored project progress, identified and mitigated risks, and adjusted project plans to ensure successful outcomes.

•Oversaw OneTrack, OneSource, SWB migration and decommission, contract addendum management, STAR Import reports decommission, global catalog decommission, GM MX buy plan stop gap solution, trade automation upgrade 23.2, and global trade document portal.

•Reduced sourcing’s MTTR of incidents from 10 days to less than three days.

•Reviewed, analyzed, and addressed project with vendor challenges within the context of customs classification systems, applying an in-depth evaluation of variable factors to develop effective solutions delivered on time.

•Influenced and held team members accountable to deliver project tasks on time, utilized technology tools to manage project documentation and reporting, and provided recommendations on best practices and process improvements.

•Guided and coached the team on Agile principles and practices, promoting a culture of continuous improvement within the context of strategic goals.

UST GLOBAL (On-Site at Walmart) Bentonville, Arkansas

Project Manager I, 2016-2017

•Selected from “Step It Up” program focusing on VETs, onboarded on-site at Walmart IDS, completed SAFe 4.0 certification, and hired perm at Walmart in 2017 FTE status.

•Managed large-scale projects with budget of $40M and teams of 20 members.

•Developed and executed project plans, timelines, and budgets.

•Coordinated with cross-functional teams to ensure successful project delivery.

•Conducted regular status updates and progress reports for stakeholders.

•Identified and mitigated risks throughout project lifecycle.

•Ensured project deliverables met quality standards and were completed on time.

HOLDEN INDUSTRIES, Neosho, Missouri

Safety Coordinator, 2010-2016

•Coordinated with supervision on project safety implementation at all levels of the jobsite.

•Completed regular safety assessments and recommended improvement strategies.

•Communicated frequently and effectively with leaders on all issues affecting safety at the facility.

•Provided direction and mentorship to hourly personnel.

•Participated in project-required safety committees.

•Thoroughly investigated incidents and assisted supervision to complete associated reports and forms by OSHA and federal and state agencies.

MILITARY EXPERIENCE

US NAVY, Yokosuka, Japan, Commander Fleet Activities / Dock Master, 2006-2010

USS OGDEN (LPD-5), Work Center Supervisor, 2002-2006

USS DECATUR, San Diego, California, Petty Officer 2nd class E-5, 2001-2002

EDUCATION

UNIVERSITY OF PHOENIX, Remote

B.S., Business, 2015

CERTIFICATIONS

Certified Scrum Master (CSM)

Certified Product Owner (CPO)

EDT White Belt Certification

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