Project Management Manager
Resume:
Amna Tariq Mahmoud
Doha, Qatar
*********@*****.***
ABOUT ME
Project Manager
A highly motivated individual with more than 17+ years of experience in Information Technology, PMP and PMI_ACP Certified and eager to work in a competitive and challenging environment. Recognized as a dedicated, hardworking and results oriented professional.
Proactive with superior oral and written communication and interpersonal skills. Capability of multitasking, fast-paced and changing environment.
Good skills in Microsoft Office applications, including MS Excel, MS Word, MS projects, Share point and MS Power Point.
Lead a cross functional team to achieve project requirements, deadlines, and schedules.
Identify and resolve project issues and prepare project status reports.
Coordination of change requests.
Lead team in meeting client expectations and project deliverables.
Conduct post-project evaluation.
Ensure resource availability and allocation.
Create power point presentations.
Meet or exceed revenue, utilization, margin, and client satisfaction targets through the successful delivery of consulting and implementation projects.
Define project management goals & deliverables that support business goals in collaboration with stakeholders.
Build the core Project Management team by internal team enhancement and external hires.
Create new repeatable service offerings that streamline the implementation process.
Participate in project governance and provide high level quality control.
Ensure the professional development of team members, keeping abreast of current and new IT methodologies, development and best practice project delivery and consulting.
Develop project management tools and processes.
Responsible for defining and managing the overall approach / methodology in-line with industry standards.
Present directional ideas and strategies to the Management Team.
Coordinate internal resources and third parties/vendors for the flawless execution of projects.
Assist in the preparation of project scope and objectives, involving all relevant stakeholders and ensuring technical feasibility.
Develop detailed project plan to monitor and track progress.
Measure project performance using appropriate tools and techniques. Report and escalate to management as needed.
Help to prepare project proposals, timeframes, schedule and budget.
Manage the relationship with all stakeholders and with third parties/vendors.
Monitor and track project’s progress, catching and assessing any issues or risks that may arise and reporting them to the project manager.
Create and maintain comprehensive project documentation, plans and reports.
Keeping detailed records of the project at every stage including summary reports to the manager.
Report on the progress of a project to all stakeholders.
Meet with clients to take detailed ordering briefs and clarify specific requirements of each project.
Delegate project tasks based on junior staff members' individual strengths, skill sets & experience.
Track project performance, specifically to analyze the successful completion of goals.
Meet budgetary objectives and make adjustments to project constraints based on financial analysis.
Project Analyst and Vendor Manager -IS Department – Ministry of Public Health
Understanding the requirements of other departments and IT Initiated projects. Preparing the entire project related Plans and documents including business case, project architecture and design, Project Closure Checklist and Post Project Review documents. Preparing the critical tasks lists for following up internally and following up with all the stakeholders to meet the timelines of the projects.
Designation: Project Analyst and Coordinator Duration: April 2021 to till date
Location: Information Technology Department Ministry of Public Health, Doha Qatar.
Maintaining and monitoring project plans, project schedules, work hours, budgets and expenditures.
Organizing, attending and participating in Portfolio and stakeholder meetings.
Documenting and following up on important actions and decisions from meetings.
Preparing necessary presentation materials for meetings and for presenting status update to Management.
Ensuring project deadlines are met and deliverables are delivered on time.
Determining project changes.
Providing administrative support as and when needed.
Undertaking project tasks as required and Developing project strategies.
Ensuring projects adhere to frameworks and all documentation is maintained appropriately for each project.
Assess project risks and issues and provide solutions where applicable.
Ensure stakeholder views are managed towards the best solution.
Facilitate meetings where appropriate and distribute minutes to all project team members.
Create a project management calendar for fulfilling each goal and objective.
Ensure that all projects are delivered on-time and within scope.
Create Requirement Specification and project plans.
Facilitate communication between IT support teams and external/internal clients.
Ensure resource availability and allocation.
Create and maintain comprehensive project documentation including RFP, Technical Evaluation, Commercial Evaluation etc.
Evaluate and monitor project performance for a portfolio of projects.
Develop and enhance project reporting and documenting standards.
Maintaining the excel sheet for different project related tasks for follow up with concerned stakeholders for the latest status.
Creating software requirement specification document and get it approved from all the stakeholders.
Designing Project Plans for IT Projects using MS Project & Visio.
Strong Organizational Skills
Hardworking and self-Motivated Quick Learner
Time Management
Ability to Accept Feedback
Problem solving Skills
Leadership and Teamwork skills
Excellent Written and communication skills
SOFT SKILLS
EXPERIENCE
Project Management
Microsoft office suite
Microsoft Power BI.
Planning and Scheduling.
Contract Management.
Quality Management.
Stakeholder Management.
Risk Management.
Cost Management.
TECHNICAL SKILLS
CCNA Certified
MCSA Certified
Business Writing Skills (Doha Bank, Doha Qatar).
ITIL Foundation
Prince II Practitioner
Project Management Professional Certified (Credential ID 3215536)
PMI Agile Certified Practitioner Certified (Credential ID 3223240)
Personal Information
Gender
: Female
Nationality
: Pakistani
Visa Status
: Family VISA .
Driving License
Marital Status
Languages Known
: Valid License
: Married
: Urdu, Hindi,
English, Punjabi
: Married
Project Coordinator and Analyst -IT—Doha Bank
Understanding the requirements of other departments and IT Initiated projects. Preparing the entire project related Plans and documents including business case, project architecture and design, Project Closure Checklist and Post Project Review documents. Preparing the critical tasks lists for following up internally and following up with all the stakeholders to meet the timelines of the projects.
Designation: Project Analyst and Coordinator Duration: Sep 2017 to March 2021
Location: Information Technology Department Doha Bank, Doha Qatar.
Responsibilities
Attending and managing different projects related meeting including internal IT meetings and meetings with other departments.
Preparing and circulating minutes of meeting for all the project related meetings.
Have excellent understanding of Project Management methodology and provide training to all the Project Managers regarding the use of EPM.
Prepare ppt regarding the current status of the all the projects and Critical project related issues to update management regarding the current status of all the IT projects.
Assist in arranging different Project related meetings within IT and with vendors and prepare minutes regarding the important points discussed in the meeting.
Define Business objectives, scope, exceptions and acceptance Criteria.
Manages the ongoing projects initiatives and follows the organization’s project management methodology.
Designing and creating comprehensive Project Result reports.
Identify Business requirements, develops policies and procedures.
Assist in preparing different type of documents BDU etc and forms like (User Access form, User Acceptance form etc) as per the requirement of the project.
Having good interpersonal skills to bring all the project stakeholders in one platform to discuss project related issues.
Understanding the business requirement and releasing the Request for Proposal as per the requirement.
Preparing the technical and financial comparisons of all the received quotations from vendors. Preparing the technical and commercial proposals, respond to tenders, RFPs, RFI, etc.
Preparing the Business Case, Business Requirement Document, Project Architecture and Design document. Responsible for analyzing cost benefits.
Creating various types of worksheets, reports and forms in MS Excel / PowerPoint / MS Word.
Following up with different vendors and IT teams for different project related tasks to meet the timelines.
Creating Lesson Learnt document at the end of each project.
Responsible for Vendor Management and IT Contracts review with Legal and Operational Risk.
Updated all project related tasks and project Plans in Project management tool EPM.
Providing response to the audit as per the requirement. Prepare and provide proper response to the Audit for the required queries.
Creating User Test Cases and User Manual for User training.
Processing the received invoices after closure of projects.
Fulfilled the responsibilities of Project Coordinator in Corporate Banking and Retail Banking Projects.
Certifications
Business Analyst –IT
Understanding the requirements of other departments and IT Initiated projects. Preparing the entire project related Plans and documents including business case, project architecture and design, Project Closure Checklist and Post Project Review documents. Preparing the critical tasks lists for following up internally and following up with the vendors to meet the timelines of the projects.
Designation: Business Analyst and Coordinator Duration: March 2014 to September 2017
Location: Information Technology Department Doha Bank, Doha Qatar.
Responsibilities
Network and Telecom Engineer IT Infrastructure Doha Bank IT, Doha Qatar
Handled different Network and Telecom Team tasks. Excellent at Telecom side and good at Network side. Expert in Cisco Call Manager and handled day to day Cisco IP Phones issues. Completed different Cisco Call Manager projects including Call Manager upgrade, roll out of Cisco IP phones across the Doha Bank branches, recording solution for Cisco IP phones etc.
Designation: Telecom Consultant Duration: Jan. 2009 to Jan. 2014
Location: Network and Telecom Team Doha Bank, Doha QataResponsibilities
Managing & Administration of CISCO 8.6 & AVAYA Call Managers.
Worked with various features of CISCO IPT i.e Video Conferencing, Pilot & Hunt Groups, Call Routing, and Calling Search Space for VoIP across different Call Managers (in Dubai & Kuwait Branches), Call Pickup Groups, Voicemail, Hotline/Direct Dialing to Call Centre, Extension Mobility, CISCO Jabber Integration etc.
Inviting & Analyzing Quotations from Contractors/Vendors for various types of projects, in line to the Scope of Work & Requirements and preparing necessary approvals.
Onsite coordination with vendors for various relevant jobs, majorly Structured Cabling (CAT & Fiber Optic).
Maintaining inventory for all telecom Services & Equipment being possess by Doha Bank.
Driving License: Valid Qatar Driving License
Languages: English, Arabic, Urdu, Punjabi
Nationality: Pakistani
Visa Status : Family Visa
Network and Telecom Engineer IT Infrastructure Doha Bank IT, Doha Qatar
Handled different Network and Telecom Team tasks. Excellent at Telecom side and good at Network side. Expert in Cisco Call Manager and handled day to day Cisco IP Phones issues. Completed different Cisco Call Manager projects including Call Manager upgrade, roll out of Cisco IP phones across the Doha Bank branches, recording solution for Cisco IP phones etc.
Designation: Telecom Consultant Duration: Jan. 2009 to Jan. 2014
Location: Network and Telecom Team Doha Bank, Doha Qatar
Responsibilities
Managing & Administration of CISCO 8.6 & AVAYA Call Managers.
Worked with various features of CISCO IPT i.e Video Conferencing, Pilot & Hunt Groups, Call Routing, and Calling Search Space for VoIP across different Call Managers (in Dubai & Kuwait Branches), Call Pickup Groups, Voicemail, Hotline/Direct Dialing to Call Centre, Extension Mobility, CISCO Jabber Integration etc.
Configuring, Installation and Troubleshooting/Support for Cisco & AVAYA IP Phones and Video IP Phones.
CISCO Phone Models includes CP 6906, 7911, 7937, 7941, 7942, 7945, 7961, 7970, 7985 (VDO), 8961, 9790 (VDO), Tandberg Devices: E20, E90, 6000MXP.
Coordination on daily basis with various departments of Local and International Telecom Service Provider (Qtel/Ooredoo) for installation, complaints and follow ups through letters, faxes, emails, telephone and
Qualification
Bachelors of Science in Computer Science (BS(CS))
2002-2006
Major: Computer Science & Communication Agriculture University, Faisalabad Pakistan
HSSC (Pakistan Education Center) Doha, Qatar
Major: Maths, Physics & chemistry
2001
SSC (Pakistan Education Center ) Doha, Qatar
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