Phoebe Nudo
Calgary, AB
403-***-**** *******@*****.**
QUALIFICATIONS
Passionate about exceeding expectations for an excellent customer experience.
Strong time management skills with the ability to complete multiple tasks with high accuracy.
Enthusiastic and driven to contribute to a team environment while able to work autonomously.
Driven and engaged with a strong consistent work ethic.
Adept at handling confidential or sensitive information.
Continues to seek ways to improve processes, accuracy, service levels and efficiency.
Proficient with the StakeTracker application software.
EXPERIENCE
Junior Data Entry Operator (Contractor representing TC Energy) June 2022 – June 2023
The Ian Martin Group Calgary, AB
Performed advanced data entry duties.
Tracked engagements between stakeholders and team members in StakeTracker to meet filing requirements of regulators and ensure all necessary information is provided to satisfy internal information requests all while keeping sensitive information confidential.
Communicated with team members via e-mail regarding missing or inaccurate information.
Entered missing stakeholder information into StakeTracker and Excel documents to maintain up-to-date information.
Supported multiple data entry tasks in various systems.
Research Analyst
Venture NJF Capital Calgary, AB March 2020 - September 2020
Sourced reliable information to maintain and complete required criteria of internal database.
Data management and clarification of files for efficiency and effective record keeping.
Audited and maintained records for accuracy.
Management of highly confidential and sensitive personal information.
Maintained high quality while performing repetitive tasks.
Team Member Assistant
Goodwill Industries of Alberta Calgary, AB July 2019 - March 2020
Staging, movement, and management of inventory activity on sales floor.
Assisted with merchandising of retail floor.
Always provided exceptional customer service in a variety of situations to enhance the donor and customer experience.
Ensured cleaning and presentation standards were met.
Ensured a clean, organized, and safe environment always to meet site image standards.
Office Assistant
Calgary Chinese Elderly Citizens’ Association Calgary, AB November 2017 - March 2018
Inputted survey information and invoices into documents for future records.
Assisted with decorating and planning for special events.
Maintained accurate records and data.
Data Entry Clerk
Asperger’s and Autism Friendship Society Calgary, AB August - September 2016
Prepared and sorted documents to ensure valid data integrity.
Provided quality assurance by checking completed work for accuracy.
Assisted co-workers with information access and retrieval request.
Demonstrated initiative by creating and maintaining logbooks of entered and changed data.
EDUCATION
Business Administration - Marketing August 2017
SAIT Calgary, AB
CERTIFICATES
Certificates of Participation/Digital Literacy Certificate of Learning June – November 2024
Gateway to Digital Inclusion Calgary, AB
Google Photos Editing
Google Photos Basics
Google Slides
Social Media Basics
Online Social Connections Boardgames Group
Internet Basics
Email Basics
Google Drive
Audio Editing with Audacity
Google Docs
Explore Canva
ePortfolio
Zoom Basics
LinkedIn Learning
Discord Tutorial
Steam Tutorial
YouToo Can YouTube
File Management & PDFs
LinkedIn Profiles
LinkedIn Learning Certificates March – July 2024
Cultivating Mental Agility
oRelevant skills: Cognitive Flexibility
Learning to Write for the Web
oRelevant skills: Web Content Writing
OneNote Essential Training
oRelevant skills: OneNote
Microsoft Access Essential Training (Office 2021/LTSC)
oRelevant skills: Microsoft Access
PowerPoint Essential Training (Microsoft 365)
oRelevant skills: Microsoft PowerPoint
Word Essential Training (Microsoft 365)
oRelevant skills: Microsoft Word
Excel Essential Training (Microsoft 365)
oRelevant skills: Microsoft Excel
Career Essentials in Data Analysis by Microsoft and LinkedIn
oRelevant skills: Data Analysis, Data Visualization, Data Analytics