Human Resources Professional

Ghizlane Quildon

Indian Head, MD ***** 240-***-**** **********@*****.***

PROFESSIONAL PROFILE

Experienced Human Resources Manager with over 10 years of progressive experience in human resources and payroll. I possess strong leadership skills and maintain an open mindset. Results-oriented, I am fluent in French, Arabic, and English, which enables me to communicate effectively in diverse work environments. I have a solid understanding of policy development and enforcement, ensuring the needs of employees are met while also safeguarding the company's interests. ACCOMPLISHMENTS

• Participated in the development and implementation of Workday software at PricewaterhouseCoopers, Francophone Africa.

• Conducted regular payroll audits, identifying and resolving discrepancies that improved accuracy by 50% and ensured compliance with Caisse de Depot et Consignation (CDC) company policies.

• Implemented a wellness program, Wellbeing, that led to a 20% decrease in employee absenteeism at PwC.

AREAS OF EXPERTISE

Trilingual: Fluent in French, Arabic, and English Customer Service Excellence: Proficient in resolving inquiries promptly and professionally Administrative Expertise: Skilled in data entry, documentation, and managing cloud-based systems Problem-Solving: Adept at identifying and resolving claim-related issues efficiently Communication: Strong verbal and written communication abilities Team Collaboration: Experience working in dynamic team environments to achieve organizational goals. EXPERIENCE

HUMAN RESOURCES DIRECTOR 03/2021 to 09/2023

CDC, Caisse des Dépôts et Consignation at Libreville, Gabon

• Oversaw the hiring process, including advertising open positions, reviewing resumes, coordinating, and conducting interviews for onboarding/offboarding.

• Managed and provided support, training, and guidance to the HR department, executive team, and all other staff.

• Improved the system for monitoring and tracking staff working hours, increasing productivity.

• Managed an annual budget of 2 billion XAF ($3.2M), this included salary costs, expenses relating to health and safety at work, training, performance bonuses, etc.

• Performed other strategic HR activities were outlined by the Executive Leadership Team to promote various social events.

• Oversaw payroll processing and ensured compliance with payroll regulations and laws.

• Analyze payroll data to provide insights into financial planning and decision-making.

• Conducted regular payroll audits, identifying and resolving discrepancies that improved accuracy by 50% and ensured compliance with company policies. Human Resources Manager 12/2010 to 04/2020

PwC, PricewaterhouseCoopers

• Maintained payroll and benefits for local and foreign employees from various locations.

• Oversaw payroll processing and ensured compliance with payroll regulations and laws.

• Analyze payroll data to provide insights into financial planning and decision-making.

• Successful development, implementation, and management of Workday HR management software.

• Maintained company compliance with local, regional, and international laws and, established organizational standards.

• Worked with sub-Saharan Francophone Africa teams (10 countries) on human resources issues to help establish processes and build capacity.

• Facilitated criminal background check process for new hires.

• Prepared and managed an HR budget to ensure the allocation of resources by business strategy.

• Motivated employees through special events, incentive programs, and constructive feedback.

• Managed PwC’s Forward-Thinking initiatives to improve employee engagement and commitment. Human Resources Manager 10/2004 to 12/2010

MGV, Manufacture Gabonaise de Vetements at Libreville, Gabon

• Administered compensation and benefit plans for over 350 employees.

• Analyze payroll data to provide insights into financial planning and decision-making. Oversaw payroll processing and ensure compliance with payroll regulations and laws.

• Implemented and supervised orientation procedures, including onboarding and offboarding of employees.

• Oversaw and managed the Human Resources Department.

• Designed and delivered employee training and development initiatives to improve skills, performance, and morale.

• Standardized and developed job descriptions, roles, and responsibilities.

• Handle employee relations issues and guide conflict resolution. EDUCATION

• Master’s Degree in Human Resources Management, specializing in recruitment

(FEDE) Federation for Education in Europe, Paris, France CERTIFICATIONS

• ADP Entry-Level Payroll Specialist

• Presently preparing for SHRM certification

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