Front Desk Receptionist
Resume:
Tonia Marshall
Tyner, KY *****
*****.**********@*****.***
Friendly and customer oriented with 20 years of experience in personal service. Adept at scheduling appointments, handling questions and inquires by accurately documenting sed calls into the system. Experience with the ability to troubleshoot scheduling issues and communication skills by working closely with team members to ensure the highest quality of care for patients. Experience in multiple operating systems including excel, E-clinical works, Microsoft to name a few. Work Experience
Front Desk Receptionist
Kentucky Addiction Centers - London, KY
January 2020 to Present
Job duties consist of checking Clients in and out of appointments. Updating medical records and keeping them current. Insurance verification, reports of insurance coverage and uploading them into the client's medical record. Running Kasper's for clients. Works closely with office manager in order to maintain a fluid office environment and keeping communication concise. Front Desk Receptionist
Corbin Rural Health - London, KY
January 2018 to May 2019
Job duties consist of greeting clients with a positive and helpful attitude. Assisting clients in checking in and out of the office during their visit. Scheduling appointments, data entry, answering telephone calls while addressing needs. Preforming ad hock administrative duties as needed. Assisting with medication management. The ability to operate all standard office equipment on a regular basis, including a fax machine, copy machine, scanner, and operating systems. The ability to maintain a line of communication with coworkers at all times.
Front Desk Receptionist
Cherished Care - London, KY
June 2015 to July 2017
• Followed the daily calling list that was administered by managers and called each person on the list.
• Recorded all inquiries and calls into the computer system.
• Made appointments for customers based on their preferences. Patient Care Coordinator
Good Heart Clinic - London, KY
January 2000 to June 2015
Job duties consist of Checking Clients in and out of appointments. Updating medical records and keeping them current. Completing precertification for insurance purposes. Education
None
Franklin High School
Skills
• CLERICAL (10+ years)
• Customer Service (10+ years)
• Professional phone etiquette (10+ years)
• ms Office Proficient (10+ years)
• Microsoft Excel
• scheduling (10+ years)
• eClinicalWorks
• Insurance Verification
• Medical Office Experience
• EMR Systems
• Operating Systems
• Medical Scheduling
Assessments
Electronic Medical Records Knowledge — Expert
September 2019
Knowledge of EMR data, associated privacy regulations, and best practices for EMR use. Full results: Expert
Indeed Assessments provides skills tests that are not indicative of a license or certification, or continued development in any professional field.
Additional Information
Skills
CLERICAL
Contact this candidate