Customer Service Front Desk

LORI WEINBERGER

*** *. **** **** • Monroe Township, NJ 08831 • 239-***-**** • **************@*****.*** OBJECTIVE

To obtain a career that best utilizes my strong sales skills, area contacts, and management ability. To increase profitability and bottom line results for my employer. EDUCATION

MedCerts

CMAA-Certified Medical Administrative Assistant

Adelphi Business School

Brooklyn, New York

Certificate in Business Management

Brooklyn College

Brooklyn, New York

Associate Degree in Business Management

PROFESSIONAL EXPERIENCE

Personal Caregiver

Monroe Township, NJ

• Coordinates essential daily functions and monthly appointment scheduling

• Facilitates all financial matters including cross-referencing check book reconciliations with bank statements

• Schedules prompt payment of all bills

Walgreens/Rite Aid

Customer Service Representative- Monroe Township, NJ

• Handled and resolved all in-person customer concerns and complaints

• Fielded incoming calls and directed them to appropriate departments

• Directed monetary transactions from start to finish through use of Point-of-Sale systems and daily cash reconciliations

Breeze Newspapers

Inside Sales Manager- Cape Coral, FL

• Coordinated special projects to include the Cape Coral Mayor’s Scholarship Fund Awards Banquet Book and the Senior Living Guide among others Red, White & Boom special sections; How to Guide; Football Preview – all of which at least doubled in revenue from last year.

• Oversaw special projects tasks including completing sales forecasting, control pages, dummies, etc.

• Represented the inside sales sector in all manager and credit meetings.

• Generated sales leads and coordinated sales, marketing and flyer ideas.

• Sold display and Internet advertising by cold calling and working outside to close deals. Areas of Accomplishment:

Sales Excellence Award for outstanding performance- new business initiative - 2007 Top revenue producer- “Show Me the Money Campaign”- 2008 Ad Director’s Award from Advertising Director for sales excellence – 2009 Corporate Express

Inside Sales/Outside Sales- Cape Coral, FL

• Utilized leads and market penetration opportunities.

• Closed large office furniture and supply sales through face-to-face meetings with clients.

• Delegated tasks and sales expectations and facilitated constant motivational coaching skills

• Coordinated contests and cold calling blitzes to generate more revenue in specialized areas.

• Coordinated sales, flyer and marketing ideas.

• Facilitated constant motivational coaching skills Areas of Accomplishment:

Consistently exceeded yearly sales goals - 2002-2006 Western Region Excellence in Sales Management, #1 team in gross margin dollars – 2002 Excellence in Sales Management, #1 team in most overall revenue generated - 200*-****-****

1981-1982

1979-1980

2017-

Current

2014-2017

2007-2014

2002-2006

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