General Manager Marketing

SALMAN AYUB

** ***, ******* ***** ***** KINSHASA

+243 902-***-****, +243-*********

Email. ******.***@*****.***

OBJECTIVE:

Being energetic and willing to render my best services against any post which is suitable to my skills and abilities. I am fully confident that I can perform well in every field and environment.

WORK EXPERIENCE:

DESIGNATION: (RESTARUANT MANAGER)

OFFTO RESORT HUNZA PAKISTAN 2021 TO 2023)

Responsibilities:

Maintaining safety and food quality standards

Addressing customer needs

Restaurant managers

Supervising staff

Creating schedules

Managing budgets

Coordinating daily restaurant management operations

Ensuring and measuring guest satisfaction

Handles customer concerns and suggestions

DESIGNATION: (HOTEL MANAGER)

BLOSSOM HOTEL GILGIT PAKISTAN 2019 TO 2021)

Responsibilities:

Managing budgets

Resolve customer complaints

Employing and training staff

Greet and register guests

Maintain statistical and financial records

Manage corporate bookings and events

Ensure security is effective.

DESIGNATION: (GENERAL MANAGER)

ALFAROOQ HOTEL PAKISTAN (2017 TO 2019)

Responsibilities:

Creating and implementing growth strategies

Overseeing daily operations

Setting key performance goals

Creating and managing budgets

Provide suggestions for business growth.

DESIGNATION: (MANAGER)

PTDC HOTEL PAKISTAN (2015 TO 2017)

Responsibilities:

Managing budgets

Hiring and coaching staff

Handling customer complaints

Evaluate staff performance

Hire and onboard new hotel staff

Manage and monitor hotel expenses

Meet and greet customers

Promote and market the business

Build relationships with vendors

DESIGNATION: (OPERATION MANAGER)

MIA HOLDING SAUDI ABRAB (2009 TO 2015)

Responsibilities:

Ensuring compliance with food and work safety protocols.

Managing restaurant staff and their schedules

Hiring and training new team members

Reviewing or upgrading menus.

Promoting the restaurant

Supplier relationship management.

DESIGNATION: (CAPTIAN)

SERENA HOTEL PAKISTAN (2004 TO 2009)

Responsibilities:

Addressing any guests complaints or requests

Observing guests and fulfilling additional requests

Process payment and check bills promptly

Promote and ensure guest satisfaction

Training new staff members

Assist guest while seating

Knowledge of food and beverages

Maintaining sop for quality

Managing the setup of events

EDUCATION:

F.A : DEGREE COLLEGE GILGIT, ISLAMABAD BOARD 2005.

MATRIC: KARAKORAM INTERNATIONAL UNVERSITY, BOARD 2003.

SKILLS:

Good Communication skills

Honesty and sense of Responsibility

Capacity to handle tasks in hard situations

LANGUAGES:

FLUENT IN ENGLISH

BASIC LINGALA

REFERENCES:

ZAFAR IQBAL (MARKETING MANAGER AKRAM HOSPITAL GOMBE KINSHASA) +243*********

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