Courtesy Clerk Park Services

JAYLAND A. ROSS

*******@*******.***.*** 470-***-**** https://www.linkedin.com/in/jaylandross089415

EDUCATION

Bachelor of Interdisciplinary Studies-Human Learnings Development

Georgia State University Atlanta GA Dec 2023

Associate of Science-Special Education

Georgia State University Atlanta, GA May 2021

WORK EXPERIENCE

Courtesy Clerk

Kroger Marietta, Georgia Feb 2024-Present

Successfully maintained carts in parking lot and in the store to provide a clean and organized store environment, enhancing the customer shopping experience.

Efficiently assisted clerks with bagging groceries and assisted, ensuring timely and accurate service.

Consistently communicated with customers and provided a friendly and efficient environment.

Runner

Movie Tavern Roswell Roswell, GA Jul 2018 - Aug 2023

Efficiently delivered food orders to patrons in a fast-paced movie theatre environment, ensuring accurate and prompt service to enhance the movie-going experience.

Collaborated with kitchen staff and servers to organize and prioritize orders, optimizing workflow and minimizing delivery times.

Maintained a clean and organized workspace, adhering to food safety standards, and consistently received positive customer feedback for attentive and friendly service.

Park Services

White Water Marietta,Georgia May 2021 - Sep 2021

Executed various park maintenance tasks at Six Flags White Water, including cleaning, landscaping, and ensuring the park grounds overall cleanliness and aesthetic appeal.

Operated and maintained various tools and equipment for landscaping and maintenance duties, contributing to the efficient functioning of park services operations.

Demonstrated a commitment to guest satisfaction by promptly addressing and resolving guest inquiries and concerns, contributing to a positive and enjoyable experience for park visitors.

LEADERSHIP EXPERIENCE

Hospitality Leader

Salt Company Blueprint Church Apr 2023 - Nov 2023

Decoration Coordinator

Serving Others with Unconditional Love Georgia State University Feb 2023 - Sep 2023

Community Service Leader

Baptist Collegiate Ministries Georgia State University Apr 2022 - Apr 2023

VOLUNTEER EXPERIENCE

Hospitality Table

Salt Company Blueprint Church Apr 2023 - Nov 2023

Diligent Welcome Table Specialist with a proven record of accomplishment in creating warm and inclusive environments for newcomers within the church community.

Efficiently manages inquiries, provides valuable information about church activities, and ensures a seamless onboarding experience for attendees.

Demonstrates excellent interpersonal and communication skills, contributing to the cultivation of a hospitable atmosphere that fosters a sense of belonging for all members and visitors.

Hospitality Team Member

Baptist Collegiate Ministries Georgia State University Jan 2022 - Dec 2022

Efficiently manages the hospitality table, welcoming and engaging with newcomers to provide information about church activities, services, and community events.

Coordinates church gatherings and events, ensuring a seamless and inviting atmosphere through effective setup and organization.

Demonstrates strong interpersonal skills, fostering a sense of community by actively connecting with attendees and contributing to the overall positive experience at the hospitality table.

Greeter

Spotlight Oct 2021 - Oct 2022

Proficiently handled attendee check-ins for various church events, utilizing organized systems and databases to ensure accurate and efficient registration processes.

Provided friendly and helpful assistance to individuals, addressing questions, and troubleshooting any registration issues to guarantee a positive experience for attendees.

Collaborated with event organizers to streamline check-in procedures, contributing to the overall success of events through meticulous attention to detail and excellent customer service.

HONORS AWARDS

Leadership Award

2023

Being awarded with Lead team at Georgia State

Never Met a Stranger Award

2023

For being the friendliest person in the room at Baptist Collegiate Ministries.

MEMBERSHIPS AFFILIATIONS

Disability, Rights, Education, Activism, and Mentoring at Georgia State (DREAM) Dec 2023

Attended a couple of meetings and discussed some projects around the school.

Learned about how each disability can work by interacting with people with disabilities.

Access and Accommodations Centers Nov 2021

Attended events about each disability and learned more about them.

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