Security Officer Officers

EXPERIENCE

Intercon Security Overnight Shift

January 2023 - present

●Security officer responsible for patrolling CTA trains

●Observed and reported suspicious behavior to CTA control

●Trained to safely maneuver CTA property in case of emergency

●Supervise 3-5 security officers

●Responsible for ensuring that security officers are properly credentialed and uniformed for work

●Responsible for reporting disciplinary concerns to lead supervisor

Alta Staff Temp Service

June 2022 - October 2022

●Placed at Superior Ambulance

●Transported patients from their home to doctors appointments

●Followed safe driving expectations for company vehicle

●Received training in safe transfer of medically vulnerable people

Aires Shuttle

November 2021 - June 2022

●Transported employees at O’Hare airport from gates to employee parking lot via transit bus

●Followed safe driving expectations for company vehicle

Medspeed

February 2020 - May 2021

●Responsible for transport and delivery of medical specimens

●Trained to handle biohazard material

Amazon( Better Trucks)

Delivery Driver

April 2019 - February 2020

●Responsible for transport and delivery of packages

●Coordinated safe and effective delivery, mitigating opportunities for theft

●Followed safe driving expectations for company vehicle

AGI

Ramp Mail Transporter

November 2018 - June 2019

●Delivered mail from airplanes to the post office at O’Hare airport

●Loaded and unloaded packages by hand

●Drove tug and bobtail vehicles to transport packages

Dotty’s Café

Clerk/Cashier

November 2014 - November 2018

●Responsible for opening and closing the store, completing inventory of products, and other associated duties as needed with minimal supervision

●Served and built relationships with customers while they used the facilities

●Handled cash from purchases and was responsible for counting and depositing money in the safe

●Prepared food for customers and cleaned as necessary

Near North Health Service Corporation

Health Information Management Clerk

April 2017 - August 2017

●Responsible for scanning and indexing patient health information (PHI) into Electronic Health Records

●Managed patient requests for medical records and ensure requests are met in a timely manner

●Maintained high level of confidentiality in accordance with HIPPA and other state and federal laws

HMS Host (Licensed Starbucks Store)

Barista

February 2015 - June 2016

●Developed relationships with regular customers to promote brand loyalty

●Handled cash and maintained a balanced register

●Created hand-crafted, made-to-order beverages in a fast-paced environment

Bed Bath and Beyond

Cashier/Front End Employee

July 2014 - December 2014

●Supported customers making purchases, returns, or finding items

●Assisted with cleaning and restocking the store as a whole

●Maintained knowledge of point of service and customer registry software

Gourmet Gorilla

Customer Service/Busser

October 2013 - September 2014

●Provided front of the line service at Galapogos Charter School

●Responsible for washing dishes and cleaning kitchen area

Levy Restaurants

Seasonal Customer Service/Cashier

March 2011 - May 2014

●Provided front of the line service at Wrigley Field

●Required to multi-task taking orders, preparing food, and collecting payment

●Oversaw a cash drawer with monies in excess of $1000

The Institute of Positive Living

Mentor/Office Administrator

May, 2010 - September, 2010

●Provided general administrative support including answering phones, sending and receiving faxes, preparing memos and cleaning work areas

●Assisted children ages 5-13 with homework, computer literacy and ensured students academic and recreational worksheets were completed and filed

●Responsible for the overall safety and well-being of groups of roughly 10 children during educational field trips

Brownson,Rehmus & Foxworth

Office Personnel Intern

July 2008 - February 2009

●Selected for internship after receiving an award at the 2008 UCAN Youth Advocacy Awards Dinner

●Efficiently performed data entry projects and filed client folders for a financial counseling and investment advisory firm with over $10 billion of total assets

EDUCATION AND TRAINING

Morgan Park High School 2007

High School Diploma

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