Technical Writer Senior

Aliyah Hulsey

Senior Technical Writer

Clearance: Secret Clearance Citizenship: U.S. Citizen

Email: *********@*****.*** Phone: 205-***-**** Availability: Permanent, Full-Time

PROFESSIONAL SUMMARY

Expert senior technical writer with 10+ years of experience in preparing, writing, editing, and proofreading technical documents. Possesses strong project management and proposal writing background, including Foreign Military Sales

(FMS) proposals. Experience training and educating students in academic and public communications. Works in both digital and print publications. Researches and conducts interviews to determine client needs and history. Manages projects within predetermined timeframes. Excellent written and verbal communication. SKILLS SUMMARY

● Copy Editing: write, edit and proofread variety of technical documents: programs, manuals, web content, operational specifications, essays, grants, and more.

● Proposal Writing: draft compelling proposals for federal government and business organizations using expertise in technical writing.

● Collaboration & Liaison: work closely with team members, senior management, and subject matter experts

(SMEs) to create and review internal and external technical documentation; use collaborative technology, such as Teams, SharePoint, Jira, Command-Line Putty, and Stack Overflow.

● Project Management Skills: utilize Kanban boards and Agile development; time- and budget-management expertise; and metric analysis and reporting.

● Technical Skills: adept in Microsoft Office, SQL, SQL data analysis, and Adobe Creative Suite. WORK EXPERIENCE

Principal Technical Editor & Writer (40 hrs/week) 07/2022 – Present Northrop Grumman Huntsville, AL

● Assist multiple departments in documentation and technical writing support, such as IBCS foreign military sales (FMS) software and program documentation, Air and Missile Defense technical writing, and systems engineering process development, including ad hoc creation and copy editing of content and materials.

● Edit program and procedure documents to ensure 100% accuracy in style template, company voice, grammar usage, and in-house branding.

● Write, rewrite, and edit variety of technical documents, including technical procedure manuals, user manuals, programming manuals, service manuals, operational specifications, and related technical publications for wide range of audiences.

● Conduct quality review of all written and edited materials and oversee preparation of illustrative materials.

● Collaborate across teams and departments to assist in developing new concepts, techniques, and standards.

● Trained in Cost Account Manager (CAM) / Earned Value Management (EVM) practices for federal contracts accounting compliance management

Technical Documentation Consultant, English Tutor, Proofreader (40+ hrs/week) 07/2015 – 09/2022 Freelancer Nur-Sultan, Kazakhstan

● Supported and advised writers in writing and editing technical documents and completing technical projects.

● Edited academic essays, various technical documents, written reports, theses, and dissertations.

● Proofread academic and business articles and provided recommendations.

● Tutored clients in English writing and conversation. Bookkeeper & Grant Writer (Non-Profit) (40 hrs/week) 07/2014 – 07/2015 Freelancer Atlanta, GA & Harrisburg, PA

● Prepared financial statements for clients in wide industry range.

● Wrote grant proposals, verification documents, and renewal documents.

● Completed other administrative and technical writing work for clients in need of services. Business Banking Specialist – Technical Documents & Reports (60+ hrs/week) 10/2013 – 07/2014 Capital Bank Raleigh, NC

● Acted as head technical writer and document specialist for department to include collating department manual into digital format, creating internal and external documents, proofreading and editing technical work, developing training materials to include in manuals, and writing original content.

● Analyzed financial reports using Excel and Power Pivot and prepared report reviews for senior management.

● Managed business lending portfolio worth $500M in business banking loans, including audit preparation, verifying classification of credits, and reporting on status. Marketing Intern (40 hrs/week) 08/2012 – 12/2012

Eschelon Hospitality Raleigh, NC

● Designed and formatted employee handbooks and policy documents as part of large internal project.

● Developed customer surveys and analyzed approximately 3,000 survey results within technical reporting.

● Managed and reviewed technical writing, visual marketing, email marketing, and comment card design.

● Evaluated internal communication business model for improvement. Graduate Instructor - Communications (40 hrs/week) 08/2010 – 06/2012 North Carolina State University Raleigh, NC

● Awarded $3,000 scholarship for incentive and was promoted to teach in large lecture setting.

● Taught practical public communication skills to 77 students and evaluated metrics and assessments to gauge student learning and course efficacy.

● Developed student perception surveys and feedback to increase productivity and course quality. Graduate Instructor - Communications (40 hrs/week) 08/2008 – 06/2010 University of Alabama Tuscaloosa, AL

● Conducted research and wrote about findings for public and academic department use.

● Transcribed course notes to large lecture courses and provided additional faculty support, such as graded and tested student submissions.

● Awarded independent courses in public speaking and successfully coached University of Alabama Forensic Speaking participants to finals; judged Regional Forensic Speaking competitions. EDUCATION

Communication Studies, Master of Arts University of Alabama, Tuscaloosa, AL 2010 Political Science, B.A. University of Alabama, Tuscaloosa, AL 2007 Political Science, A.A. Jefferson Davis Community College, Brewton, AL 2005 VOLUNTEER WORK

Volunteer English Teacher (ESL) Library Council of Wake County, Raleigh, NC 2012 ESL Volunteer Wake Technical Community College, Raleigh, NC 2012 Crisis & Suicide Line Volunteer Crisis Center of United Way, Birmingham, AL 2007 Member – Governmental Affairs Committee Student Government Association, Tuscaloosa, AL 2006 – 2007 ADDITIONAL SKILLS

Copy Editing Copy Writing Administrative Skills Technical Writing Organizational Communication Grant Writing Curriculum Design Data Analysis Quality Review Qualitative & Quantitative Research Proposal Development Basis of Estimate Editing & Formatting Cost Account Management Earned Value Management (CAM EV/EVM) Training Document Control Foreign Military Sale (FMS) Proposals Requests for Information (RFI)

Contact this candidate