Customer Service Retail Associate
Resume:
Mekala Carroll
Houston, TX *****
***************@******.***
I have extensive experience as a retail associate and housekeeper. In retail, I excel in customer service, inventory management, and achieving sales targets. Key achievements include positive customer feedback and implementing an efficient inventory system. As a housekeeper, I maintain high standards of cleanliness, follow instructions carefully, and complete tasks on time. Notable achievements include a 100% client satisfaction rate and reducing cleaning supply costs through efficient use.
Career Goal :I'm looking to develop new skills. Developing new skills can help me stay ahead of the curve, improve my job performance, and become more efficient. It can also help me become more flexible and seize opportunities at work.
Willing to relocate: Anywhere
Authorized to work in the US for any employer
Work Experience
Babysitter
Baby sitting job-Houston, TX
August 2023 to September 2024
• Childcare
• Monitored two children, aged 5, 12 and 11, while parents were away and was always ready to handle emergency situations.
• Implemented creative group activities that kept children entertained and also taught them social skills.
• Helped children do their homework and learn new concepts with a positive attitude and love of learning.
• Achievements
• Positive impact on children's development: Helping children with their homework and teaching them social skills contributes to their academic and social growth.
• Patience and Empathy : Understanding and addressing the needs and emotions of children.
• Problem-Solving :Handling emergencies and resolving conflicts among children Housekeeper
Katara’s cleaning service-Houston, TX
May 2021 to September 2024
Over 3 years of experience in maintaining clean and organized living spaces.
• Performed daily cleaning tasks including dusting, vacuuming, mopping, and sanitizing bathrooms and kitchens.
• Managed laundry duties including washing, drying, folding, and ironing clothes and linens.
• Organized and maintained household items, ensuring a clutter-free environment.
• Cared for pets by feeding, walking, and cleaning up after them.
• Communicated effectively with homeowners to understand their preferences and specific needs.
• Got work done in a timely manner, ensuring all cleaning tasks were completed efficiently and on schedule
• Achievements - Efficiently managed time to handle multiple tasks and responsibilities simultaneously. Increased client retention by providing consistently high-quality service. Ensured clients were happy with my performance by carefully following instructions and completing my duties on time.
Retail Associate
Burlington Stores-Houston, TX
March 2022 to January 2023
Greeted and assisted customers in locating merchandise when needed.
• Maintained a neat, organized, and clean sales floor and stock.
• Demonstrated great communication skills by interacting with different people and listening to them patiently.
• Maintained high concentration and energy levels.
• Showed flexibility and fast-paced work, resulting in higher productivity than the average employee.
• Achievements
• Time management
• Initiative
• Customer service
Skills
• Teamwork
• Problem solving
• Customer service
• Home Care
• Time Management
• Empathy
Assessments
Work style: Reliability — Proficient
May 2024
Tendency to be reliable, dependable, and accountable at work Full results: Proficient
Indeed Assessments provides skills tests that are not indicative of a license or certification, or continued development in any professional field.
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