Security Officer Customer Service

Dominique Brown

Warehouse Professional

**** **** ****** ***, ************, US, 32244, 904-***-****, ***********@*****.*** Professional summary

Warehouse Professional with 9+ years of experience in optimizing logistics and inventory management. Demonstrates expertise in packing, loading, and security while enhancing operational efficiency through innovative solutions and data-driven strategies. Committed to continuous improvement and cost reduction, with a proven track record of improving customer satisfaction and streamlining processes.

Employment history

Line Worker, 2019 - Mar 2020

Coach Warehouse, Jacksonville FL

Security Officer, Aug 2018 - Mar 2019

Allied Security, Jacksonville FL

• Retail Security officer at Winn Dixie.

• Secures premises and personnel by patrolling property.

• Monitoring surveillance equipment; inspecting buildings, equipment, and access points permitting entry. Shift Manager, Feb 2015 - Jun 2017

Burger King, Jacksonville FL

• Supervises the operation of business.

• Maintain inventory.

• Load and unloading products.

• Customer service.

Shipper, Nov 2022 - Apr 2024

Kelly Service at Johnson and Johnson, Jacksonville Fl Unpacked and tagged merchandise, ensuring accurate pricing and security measures. Prepared and packaged gifts for shipment, enhancing customer satisfaction. Efficiently loaded and unloaded trucks, optimizing warehouse operations. Conducted audits to maintain high employee performance standards. Maintained cleanliness of work area, promoting a safe work environment. Managed inventory processes, including tagging, packing, and shipping, while maintaining high accuracy standards and adhering to security protocols.

Coordinated shipping logistics, enhancing efficiency and reducing delays by optimizing routes. Managed inventory levels, ensuring timely shipments and maintaining stock accuracy. Collaborated with team to resolve shipping issues, improving customer satisfaction. Implemented safety protocols, decreasing workplace incidents and ensuring compliance. Analyzed shipping data to identify cost-saving opportunities, leading to reduced expenses. Managed shipping operations, ensuring timely dispatch of products. Implemented inventory tracking system, reducing errors and improving efficiency.

Streamlined shipping processes, cutting delivery times. Collaborated with team to optimize packaging, leading to cost savings and enhanced customer satisfaction.

Material handler, Apr 2024

Suddath at Johnson and Johnson

Education

High School Diploma, 2003

Baldwin Junior Senior High School, Jacksonville, FL Skills

Picking (Expert), Packing (Expert), Shipping (Expert), Receiving (Expert), Loading (Expert), Unloading (Expert), Customer Service, Auditing, Wrapping, Cleaning, Warehouse, Labor, Management, Assembly, Security, Scheduling, Data Entry, Problem Solving, Safety Compliance, Quality Control, Logistics Coordination, Team Leadership, Inventory Management. Oversee inventory management, enhancing stock accuracy and optimizing storage solutions. Coordinate shipments, ensuring timely delivery and reducing retrieval time by 12%. Implemented efficient storage methods, minimizing errors and improving workflow. Utilized analytical skills to maintain precise stock levels and streamline operations. Streamline material handling processes, boosting productivity. Track and report key performance metrics, driving continuous improvement in supply chain operations.

Work closely with cross-functional teams to optimize warehouse layout. Facilitate smooth communication between departments, enhancing overall operational efficiency.

Propose and implement new technologies for inventory management. Develop creative solutions to address logistical challenges, improving workflow and reducing costs.

Contact this candidate