Warehouse Manager Supply Chain
Resume:
WILLIAM DUNN
King of Prussia, PA ***** 215-***-**** *********@*****.***
www.linkedin.com/in/william-bill-dunn-ab0350157
SUMMARY
Warehouse Manager with 15+ years of experience in supply chain analysis and inventory management. Proven record in optimizing warehouse operations, enhancing efficiency, and ensuring high quality standards. Skilled in Budget Management, Team Leadership and KPI analysis to drive profitable returns. Recognized for strong planning, management, effective communication skills, fostering positive and productive relationships with co-workers and clients.
CORE COMPETENCIES
• Team Building and Leadership
• Inventory and Operations Management
• Budget Management
• People Management
• Written and Verbal Communications
• FedEx and UPS Shipping Systems
• Warehouse Management System
• Reporting and Correspondence
PROFESSIONAL EXPERIENCE
HH GLOBAL, INNERWORKINGS, BROWN AND PARTNERS 1/2003 – 8/2024
(maintained position with company during two transitions of ownership) Warehouse Manager
• Process Improvement: Implemented a continuous improvement process to regularly review and enhance warehouse systems for increase efficiency in Pick, Pack, Fulfillment and Kitting Process.
• Staff Training & Development: Provided ongoing training and development opportunities for warehouse staff to ensure they had the knowledge and training of the necessary skills to meet performance targets.
• Budget Planning: Conducted detailed analysis of budgeting for warehouse operations to identify areas where costs could be adjusted without compromising standards.
• Data Analysis: Utilized data from production reports to not only identify trends but also seek opportunities for improvement, creating and distributing monthly KPI reports.
• Inventory Management: Enhanced the accuracy of the inventory data by conducting monthly cycle counts and implementing inventory control measures.
• Customer Satisfaction: Focused on resolving customer complaints promptly and effectively to maintain higher standards for customer satisfaction.
• Technology: Received and tracked product location in warehouse management system. Oversaw the improvements of warehouse management systems, such as UPS and FEDEX ship managers, to streamline shipping process and improve overall efficiency of warehouse.
• Pick and Pack: Processed requests and supply orders and pull Materials to successfully prepare orders.
• Liaison: Communicated regularly with other departments regarding supply chain activities.
• Quality Control: Ensured that all orders were fulfilled in a timely and accurate manner.
• Certified Forklift Operator
ADDITIONAL WORK HISTORY
FITZPATRICK FUNERAL HOME 8/2003 – Present
Funeral Director Assistant
• Assisting: Assist Funeral Director in coordination of services.
• Removals: Transport clients from place of death to mortuary or cemetery.
• Support Services: Greet visitors and aiding families during funerals.
• Custodial Services: Assist with the set-up and clean-up of chapel or visitation areas prior to and post services.
WILLIAM DUNN
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VOLUNTEER
BOY SCOUTS OF AMERICA
Boy Scout Assistant Scout Master for Troop 334
• Planning and leading weekly meetings and bi-monthly overnight experiences, developing leadership and life skills in youth, averaging over twenty boys per year.
• Organizing teams of adult volunteers.
• Mentored 45+ boys to achieve the Eagle Scout Award.
• Bookkeeping Secretary for Troop Treasurer and Merit Badge advancements. Cub Scout Pack Member for Pack 334 and Committee Chair
• Managing adult committee members in overall operations of the pack including recruiting, budging, and youth advancement.
• Developing pack leadership using advanced knowledge and experience. EDUCATION
ROXBOROUGH HIGH SCHOOL, Philadelphia, PA
High School Diploma
HONORS & AWARDS
Eagles Scout Award – Boy Scouts of America
District Award of Merit – Boy Scouts: Northern District of Cradle of Liberty Adult Religious Award – Boy Scouts: Lutheran Church 4 Mentor Pins – Presented by Eagle Scouts for Mentoring Youth
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