Social Media Customer Services
Resume:
Fieka Tobias
Dedicated Hardworker
New Orleans, LA 70114
***********@*****.***
Professional Summary
Hometown HARVEY LA. New Orleans,LA 70058
Great at smiling and advertising and promoting different companies Great at modeling and networking meeting new people with great customer services anytime in my city New Orleans
Social Media Networker q a aExspert
Very compassionate friendly respectful loving caring person to helping the disabled and senior citizens I have a passion for being apart of helping them with their daily needs and keeping them smiling and health. Hardworking with background in quickly taking orders, managing the drive-thru window and preparing food at fast foods coventionsqnd events
POS systems knowledge.
Crew Member offering a positive attitude and flexible schedule. Works well independently or with others as a team. Outgoing?familiar with cash and food handling procedures. Possesses strong communication and time management skills. ?with excellent communication skills and rapid and precise customer service skills. Awesome caregiver who has a deep passion to doing the duty been doing this for 10+ and strict oproviding customers with their services.
Great at advertising and promoting
Great at modeling and networking meeting new people with great customer services anytime in my city New Orleans
Willing to relocate: Anywhere
Authorized to work in the US for any employer
Work Experience
CNA - Certified Nursing Assistant
St. Jude Nursing Center-New Orleans, LA
July 2022 to Present
1. Assisting with daily activities: Helping patients get in and out of bed, move around, use the bedpan, and more
2. Personal care: Bathing patients, brushing their hair and teeth, and shaving them 3. Feeding patients: Serving meals and documenting food and liquid intake 4. Monitoring health: Taking and reporting vital signs like blood pressure and heart rate, and monitoring behavior and health changes
5. Administering medication: Ensuring patients take their medication 6. Stocking supplies: Gathering medical supplies
7. Logging information: Recording patient information 8. Advocating for patients: Bringing patient concerns to their supervisor DSW
INSPIRATIONAL HOME CARE-Grretna
January 2017 to Present
I assist clients in the comfortability of their homes i am professional in this field i help with daily needs and everything else they need doctor appointment and community places i am cma certified to give meds Badge Checker
Alamo services-New Orleans, LA
August 2024 to November 2024
• Developed emergency response plans and conducted drills to ensure preparedness for various scenarios
• Monitored surveillance systems to detect any suspicious activities or unauthorized access attempts
• Managed access control systems, including issuing badges/cards and maintaining accurate records of employee access permissions
• Implemented and managed comprehensive security protocols to protect company assets, including physical premises, data systems, and intellectual property CNA - Certified Nursing Assistant
Regional Health Care Network-Schenectady, NY
December 2021 to February 2022
•
• Worked in a nursing facility
• Helped clients with showering
• Changed bed linens
• Assisted clients with basic activities of daily living Direct Support Professional
HELPING HANDS OF NEW ORLEANS-Metairie, LA
December 2020 to April 2021
• Worked in a nursing facility, nursing home, and home environment
• Provided caring, intimate, hands-on healthcare for clients, patients, and residents
• Assisted with feeding clients, patients, and residents 3 meals per day
• Helped clients, patients, and residents with daily living needs
• Communicated client's, patient's, and resident's condition to the nurse in charge Direct Service Worker
Home Care Solutions, LLC-Metairie, LA
April 2020 to December 2020
• Worked in a nursing facility, nursing home, and home environment
• Provided caring, intimate, hands-on healthcare for clients, patients, and residents
• Assisted with feeding clients, patients, and residents 3 meals per day
• Helped clients, patients, and residents with daily living needs
• Communicated client's, patient's, and resident's condition to the nurse in charge CNA - Certified Nursing Assistant
Vhs-Newport News, VA
March 2019 to November 2019
• Worked in a nursing facility, nursing home, and home environment
• Provided caring, intimate, hands-on healthcare for clients, patients, and residents
• Assisted with feeding clients, patients, and residents 3 meals per day
• Helped clients, patients, and residents with daily living needs
• Communicated client's, patient's, and resident's condition to the nurse in charge DSP (Direct Support Professional)
Voulenteers of America-New Orleans, LA
December 2017 to October 2019
I am responsible for providing the services on the clients plan of care in the comfort of their home adl and idls
DSP (Direct Support Professional)
ResCare Home Care Services-Gretna, LA
September 2017 to November 2018
I have a pasion for doing my duties in the group homes assisting with cleaning preparing meals transporting helping with learning independence managing medication administer adl and idl everything in their plan of care
crew
Wendys
November 2012 to June 2014
Consistently provided friendly guest service and heartfelt hospitality. Operated the drive-through window and sales register quickly and efficiently. Prepared all food orders within a 2-3 minute time frame. Performed all position responsibilities accurately and in a timely manner. Reported to each shift on time and ready to work.
Reported to all shifts wearing a neat, clean and unwrinkled uniform. Communicated openly and honestly with the management team during each shift to ensure it ran smoothly.
Immediately informed supervisors when supplies were low or if equipment was not functioning properly. Prepped items for later use to save staff time during busy hours. badage checker
Alama Services-New Orleans, LA
June 2010 to January 2011
Inspected security design features, installations and programs to verify compliance with applicable standards and regulations.
Saved alot of money?in consulting fees by implementing new security policies. Developed and reviewed specifications for design and construction of security systems. Monitored the work of contractors in the design, construction and startup phases of security systems. Supervised a team of a big variety?security personnel during a given shift. crew
McDonalds-Harahan, LA
June 2009 to August 2009
cashier
winn dixie-Harahan, LA
September 2008 to November 2008
in charge of checking out the customer and cashing them out Answered questions regarding the store and its merchandise. Greeted customers and ascertained customers' needs. Stocked shelves and supplies and organized displays. Crew
Burger King-Harahan, LA
June 2005 to August 2005
Demonstrated integrity and honesty while interacting with guests, team members and managers. Operated the drive-through window and sales register quickly and efficiently. Prepared all food orders within a 2-3 minute time frame. Burger King Baton Rouge, LA
Crew
Greeted customers and provided excellent customer service. Assembled food orders while maintaining appropriate portion control. Prepared specialty foods such as pizzas and sandwiches, following specific methods that required quick prep time.
Handled currency and credit transactions quickly and accurately. Operated the drive-through window and sales register quickly and efficiently. Education
High school or equivalent
Walter L. Cohen High School
Nursing Licenses
CNM
Expires: November 2026
State: LA
Skills
• Cleaning (10+ years)
• Cooking (10+ years)
• Nursing
• Home care
• Medication administration
• Caregiving
• Computer skills
• Supervising experience
• Sales (5 years)
• Travel nursing
• Care plans
• Resident's rights
• Computer operation
• Time management
• Communication skills (10+ years)
• Dementia care
• Food handling
• Hospitality
• Senior care
• Social work
• Construction
• Guest services
• Meal preparation
• CPR
• ADLs
• Patient care
• Alzheimer's care
• Food preparation
• Cashiering
• POS
• Customer service
• Organizational skills
• Math
• Direct support
• Stocking
• Vital signs
• Hospice care
• Medical terminology
• Memory care
• Developmental disabilities experience
• Laundry
• knowledge of marketing and self-branding (5 years)
• Marketing (5 years)
• Leadership
• Analytics
• Vue.js
• Call center (5 years)
Awards
CERTIFICATE OF COMPLETION CNA TRAINING
June 2021
Certifications and Licenses
CPR
Certified Medication Aide
CNA
First Aid Certification
BLS Certification
driver's license
State Tested Nursing Assistant
Food Handler Certification
Certified Recovery Specialist
Assessments
Work style: Reliability — Proficient
March 2022
Tendency to be reliable, dependable, and act with integrity at work Full results: Proficient
Indeed Assessments provides skills tests that are not indicative of a license or certification, or continued development in any professional field.
Additional Information
Skills
Certified Medication Administer
Direct Support Perssonel
Customer-oriented
Quick learner
Able to lift over 50?pounds
Friendly and helpful
Good with numbers and math
Dedicated team player
Contact this candidate