Customer Service Front Desk

PROFESSIONAL PROFILE

Possess *+ experience handling customer requests and addressing needs

Demonstrated organizational effectiveness, efficient amongst a team

Skillful with Microsoft Office: Word, Excel, and budget management

PROFESSIONAL EXPERIENCE

Chick fil A(cashier) Fairburn GA May. 2021- Sep. 2021

greeting customers, accurately taking and processing orders at the counter or drive-thru, handling cash and credit transactions, and providing excellent customer service. I must maintain a clean and organized workspace, ensure the cashier station is well-stocked, and address customer inquiries or concerns politely. Additionally, I assist in assembling and bagging orders correctly and quickly, have a good understanding of the menu, and work collaboratively with other team members to ensure smooth operations while adhering to health, safety, and sanitation guidelines.

A step above daycare center (Teacher Assistant) Conyers, GA Jul.2022 – Sep. 2022

supervise and care for children, assists with educational and recreational activities, supports the lead teacher with classroom management, maintains a clean and safe environment, and communicates with parents about their child’s progress.

Somerby senior living (Receptionist) Sandy springs, GA Dec. 23 – Jun.24

greets visitors, answers and directs phone calls, manages the front desk area, handles inquiries from residents and their families, schedules appointments, assists with administrative tasks, and ensures a welcoming and secure environment for residents and guests.

Sandy springs, GA Oct. 2022 – Mar. 2023 Publix (cashier

ogreeting customers with a friendly attitude, efficiently scanning and bagging groceries, and accurately processing various forms of payment, including cash, credit, and debit transactions. I ensure that all items are scanned correctly and handle price checks and voids when necessary. Additionally, cashiers provide excellent customer service by addressing customer inquiries and resolving issues, helping with returns and exchanges, and assisting customers with loading groceries if needed. I also maintain a clean and organized checkout area, restock bags and receipt paper, and follow all store policies and procedures, including health and safety guidelines. Cashiers may also support other team members and perform additional tasks as required to ensure smooth store operations.

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