Call Center Technical Support
Resume:
Money Handling
answer multiple phone lines
Report writing and presenting
Critical thinking skills
Excellent communication skills
Strong interpersonal skills
Proactive and self-motivated
Exceptional organisational skills
Spectrum - Call Center
Amazon - Warehouse
Bloomigton, CA
Ontario, CA
answer incoming calls from customers, address their inquiries, and resolve any issues they might have product information, processing orders, handling complaints, and providing technical support. often follow scripts to ensure consistency in the information provided, use computer systems to log customer interactions and update records.
packing products into boxes or containers for shipment, ensuring that items are securely packaged to prevent damage during transit. label packages with shipping information, check inventory levels, and may use scanners to track items.
Wingstop - Shift Lead Manager
Oceanside, CA
Rancho Cucamonga High School
Graduated 2014
Food Handlers Card
managing the floor, handling customer complaints, and making sure that the restaurant meets health and safety standards, training new employees, scheduling shifts, and sometimes handling cash and financial transactions. .
Oct 2023 - Present
Jan 2023- Dec 2023
July 2020 - Jan 2022
Phone : 909 -870-8962
Email: ***********@*****.***
5925 sycamore canyon Blvd, Riverside CA 92507 Apt 13 Ta’janae Boggs
WORK HISTORY
EDUCATION CERTIFICATIONS
SKILLS
Objective
Seeking to leverage my strong communication skills and problem-solving abilities to contribute and also be Committed to creating positive experiences to customers .To perform a variety of tasks to ensure customers are satisfied and receive the support they need.
Money Handling
answer multiple phone lines
Report writing and presenting
Critical thinking skills
Excellent communication skills
Strong interpersonal skills
Proactive and self-motivated
Exceptional organisational skills
Spectrum - Call Center
Amazon - Warehouse
Bloomigton, CA
Ontario, CA
answer incoming calls from customers, address their inquiries, and resolve any issues they might have product information, processing orders, handling complaints, and providing technical support. often follow scripts to ensure consistency in the information provided, use computer systems to log customer interactions and update records.
packing products into boxes or containers for shipment, ensuring that items are securely packaged to prevent damage during transit. label packages with shipping information, check inventory levels, and may use scanners to track items.
Wingstop - Shift Lead Manager
Oceanside, CA
Rancho Cucamonga High School
Graduated 2014
Food Handlers Card
managing the floor, handling customer complaints, and making sure that the restaurant meets health and safety standards, training new employees, scheduling shifts, and sometimes handling cash and financial transactions. .
Oct 2023 - Present
Jan 2023- Dec 2023
July 2020 - Jan 2022
Phone : 909 -870-8962
Email: ***********@*****.***
5925 sycamore canyon Blvd, Riverside CA 92507 Apt 13 Ta’janae Boggs
WORK HISTORY
EDUCATION CERTIFICATIONS
SKILLS
Objective
Seeking to leverage my strong communication skills and problem-solving abilities to contribute and also be Committed to creating positive experiences to customers
Contact this candidate