Service Representative Customer

Kamanbeer Singh

*** ******* ****** ***** **,

Calgary Alberta

Phone: 604-***-****

Email: ***********@*****.***

Objective:

Dedicated and results-driven professional with a strong educational background in business and banking. Seeking a challenging position to leverage my skills in finance and management within a reputable organization.

Summary Of Qualification:

Excellent technical skills in Microsoft Office, data analytics tools

Strong mathematical, analytical, problem solving and decision-making skills.

Demonstrated multitasking abilities, ensuring efficient and accurate handling of all job duties within deadlines.

As a critical thinker, I have contributed to streamlining various processes resulting in enhanced efficiency and better outcomes

Emotionally intelligent which enables me to adapt seamlessly to changes.

Adept at interpersonal interactions and relationship building.

Competent in handling the public with professionalism and sensitivity.

Professional Experience

Customer Service Representative

Speed Tires (2024-Present)

Articulate with excellent communication skills, Trilingual: English, Hindi, Punjabi

Ensured customer satisfaction by listening intently and providing detailed information about inquiries, products, and services in a clear and concise manner.

Quickly answered incoming telephone calls and took messages or transferred calls to appropriate personnel.

Skilled in developing and maintaining strong work relations with management, staff, and customers.

Able to learn new information quickly and accurately and work effectively without supervision while maintaining high standards of service.

Banking Professional

ICICI Bank (2010-2014)

Managed customer accounts, providing financial advice and solutions to meet their needs.

Assisted in the processing of loans, mortgages, and other financial products.

Developed strong relationships with clients to promote customer loyalty and retention.

Collaborated with cross-functional teams to implement banking processes and improve service efficiency.

Conducted financial analysis to identify investment opportunities and risks.

Soft Skills:

Team Work Problem Solving Time Management

Education:

MBA (Desh Bhagat University, 2010)

BCA (RIMT University, 2007)

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