Jessica Blankenship
Confident and energetic customer service representative passionate about serving customers.
Bradshaw, WV 24817
*********************@*****.***
Cell 1-681-***-**** Home 304-***-****
Confident and energetic customer service representative passionate about serving customers. Thrives in a challenging and fast-paced environment. Able to interact freely with customers and resolve issues quickly. Now looking for a rewarding position where I can serve customers and increase customer retention.
Willing to relocate to: Virginia, Welch
Authorized to work in the US for any employer
Work Experience
Getting my Bachelors degree
August 2021 to April 2024
I have been pursuing my dream by getting my bachelor's degree in Criminal Justice, with a concentration in Human Services. It has been a dream of mine to accomplish this milestone in my life.
Data Entry remote contract work
Conduent Commercial Solutions Work from Home-North Carolina
March 2020 to June 2020
Attention to detail.
Knowledge of computer software, such as Excel.
Strong written and verbal communication skills.
Fast typing.
Accurate data entry.
Ability to work independently.
Editing skills.
Discretion with confidential data
Key Holder/Customer Service
Dollar General-Salisbury, NC
January 2018 to October 2018
Attention to Detail.
Active Listening Skills.
Improving Customer Experience.
Building Customer Loyalty.
Positive Attitude.
Time Management.
Interpersonal Skills.
Family Dollar Cashier/ Training Manager
Family Dollar-Spencer, NC
March 2018 to July 2018
Perform operational duties to run the store that includes opening/closing,ensuring store security,overseeing safety and assisting with escalated customer issues. Making sure the store is organized
Cashier/Customer Service
Walmart-Salisbury, NC
March 2017 to September 2017
Perform operational duties to run the store that includes opening/closing,ensuring store security,overseeing safety and assisting with escalated customer issues. Making sure the store is organized
Certified Nursing Assistant (CNA)
Carolina Health Centers, Inc.-Statesville, NC
July 2007 to October 2007
• Checked vital signs
• Assisted with wound care
• Helped clients with showering
• Aided in lifting clients, when necessary
• Swept, mopped, and cleaned bathrooms
• Changed bed linens
• Aided in transferring clients, as needed
Certified Nursing Assistant (CNA)
Samaritan Health Services-Statesville, NC
January 2007 to July 2007
Checked vital signs
Assisted with wound care
Helped clients with showering
Aided in lifting clients, when necessary
Swept, mopped, and cleaned bathrooms
Changed bed linens
Aided in transferring clients, as needed
Education
Bachelor's degree in Criminal Justice
Colorado Technical University-Online - Colorado
September 2021 to April 2024
Associate of Science degree in Healthcare Management Ultimate Medical Academy
2019
Skills
• Healthcare Management
• Data Entry
• Medical Billing
• Administrative Experience
• HIPAA
• Insurance Verification
• Typing
• Microsoft Excel
• Microsoft Outlook
• Employee Orientation
• Medical Terminology
Certifications and Licenses
CPR Certification
AED Certification