Customer Service Inventory Control

Malikaah Rice

*** * *** ** *********, NY ***** 929-***-****) *************@*****.***

SKILL BREAKDOWN

Customer Service Excellence Food & Beverage Management Staff Training & Development

Budget Management Inventory Control Team Leadership Project Planning and Execution

Critical thinking skills Strong Interpersonal skills Data - driven strategic planning Proactive and self - motivated

WORK EXPERIENCE ( SUMMARY)

Orderly and committed employee offering over 4 years of solid skills in customer relations and resilience to handle challenges of fast - paced professional and under pressure environments. Bringing detailed - orientated and decisive nature with sound judgement, excellent multi - tasking abilities and a self - motivated personality. Comfortable with working alone or with teams to accomplish on time and accurate clerical tasks.

PROFESSIONAL EXPERIENCES

SERVER/ Hostess 3/15-2022- 07/29/2024

Olive Garden- Queens, NY

• Taking customer orders, and delivering orders to the kitchen, bringing customers meals, delivering checks when guest are finished eating/drinking.

• Ensuring a positive environment to guests, refilling beverages, upselling menu items, maintaining table cleanliness, Addressing guests concerns and resolving issues.

Retail Sales Associate. 12/15/2021- 03/09/2022

MACY’S- Manhattan, NY

oGreeting all office guests

o Answering & forwarding important phone calls.

o Update calendars and schedule meetings

o Professionally deal with special requests from guests

o Manage inventory of office supplies

o Enter customer data and send correspondence

o Monitor office expenses and costs

o Answer questions and address complaints

Skills & ability

Management

Problem solving

Communication

Leadership

Contact this candidate