Administration - HR - Customer Service

Abdulrahman Al Rammah Resume Page * of *

Abdulrahman Al Rammah

Saudi National Al Khobar, KSA

Mob.: +966-**-***-****

Email: ***-**@*******.***

L i n k e d I n

Profile Summary

I am a dedicated Customer Service Specialist with over 8 years of handling diverse administrative functions coupled with proven success in data confidentiality/accuracy, and contribution to developing a positive work environment. A bi-lingual equipped with rigorous experience in administration, HR operations, and customer service practices. Possess excellent interpersonal skills and seeking to leverage my expertise in a dynamic role combining the relationship management with customer service and administration.

Key Skills

Cost Controlling Skills Strong Organization Skills Excellent Command of English

Excellent Interpersonal Skills Customer Service Skills Excellent Command of MS Office Professional Experience

Customer Service Executive June 2022 till January 2024 Retal Urban Development

- Providing end-to-end services to clients and acting as the first point of contact for all matters related to the property including the coordination with the contractors.

- Attending clients requests and inquiries. Inspecting the property and listing down observations.

- Planning maintenance tables and scheduling visits. liaising with relevant parties to ensure the handover of the property on time.

- Assisting clients with handover of the property, transfer of ownership and registration for water and electricity supply/connection.

Admin Coordinator April 2019 till December 2019

Abdullah Fouad Impalloy

- Coordinating and providing comprehensive administrative support to the team. HR & Admin Clerk April 2017 till December 2018

TSM Arabia

- Meticulously managing and organizing critical records. Ensuring seamless documentation flow and compliance with the organization policies. Maintaining the accuracy and accessibility of essential documents and facilitating information retrieval process.

Administration Officer October 2015 till November 2016 Twareat Company

- Coordinating and providing comprehensive administrative support to the team. Secretary / Admin Clerk May 2014 till May 2015

Aramco

- Providing a wide range of secretarial and administrative works including; arranging meetings, taking minutes, coordination with internal units and external partners, managing resources, greeting VIP visitors, correspondences, maintaining confidentiality, extensive involvement and follow ups, archiving and accurate records.

Education

Apprenticeship Program 2014

Aramco ITC

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