Customer Service Representative
Resume:
Mary Winkler
I'm a highly motivated and eager to learn professional known for my ability and willingness to conquer tasks difficult or easy. I am serious about work and take pride in my completed jobs.
Franklin, OH 45005
*************@*****.***
Professional Summary
"I'm a motivated and energetic individual with a strong attention to detail. I'm on a path to find my career to stay with until retirement. I'm a fast learner and a bit of a perfectionist. I'm trying to learn new skills and expand my mind in order to keep making myself and my future more secure and comfortable. I'm honest and loyal and make sure to keep an open mind so that I am able to gain knowledge. Willing to relocate to: Cincinnati, OH - Dayton, OH Authorized to work in the US for any employer
Work Experience
Facility & Janitorial maintenance
Deceuninck North America-Monroe, OH
May 2024 to Present
Clean production facility floors using Zamboni and floor scrubber. Clean manufacturing equipment to eliminate unwanted debris. Service, clean and supply all restrooms and break rooms. Empties waste containers and removes trash to central collection point Spot cleans walls and windows using proper chemicals Fills paper towels, toilet paper and soap dispensers. Cleans up emergency spills and handles minor emergency cleaning duties when observed and or requested.
Assist in set up, arrange tables and chairs to prepare facilities for events, conferences. Maintains stock of equipment and supplies in a clean and ordinary fashion. Completes requisitions for supplies and equipment needed for cleaning. Follows all health and safety guidelines.
Machine Operator
Huhtamaki-Franklin, OH
July 2023 to Present
Sanitize machine area, keep count of containers packed in bags then packed in box for shipping, assist operator with inspecting, troubleshooting, splicing, and overall cleanliness, etc Supervisor
Supershine Janitorial-Middletown, OH
January 2016 to March 2023
Training, directing and assisting crews. Time management, instructing, problem solving, cleaning and inspecting each property. Distributing breaks. Reporting to property maintenance staff and management and complying with routine duties plus daily special requests. Leading crews. Following daily work flow and reporting to the company when arriving, completing, issues, and leaving properties Deli Manager /head Baker
The Fresh Market-Kill Devil Hills, NC
May 2015 to December 2016
I was responsible to begin with to raise the scores for the health department required quidelines in deli. Score went up 30%. I was also head baker in the bakery. Pulling foods from freezer and cooler, prep, mix, display, check times and temps, maintain times and temps, estimate next day production. Etc Customer Service Representative
Gardens Alive-Lewisburg, OH
February 2010 to June 2013
I was a full time customer service representative and was also cross trained to work in the warehouse when needed.
Education
High school diploma
Franklin High School - Franklin, OH
August 1999 to May 2003
Skills
• Buffing
• Environmental Services
• Team Management
• Custodial experience
• Communication skills
• Management (1 year)
• Industrial cleaning
• Groundskeeping
• Quality Assurance
• Basic Math
• Lawn care
• Janitorial experience
• Commercial cleaning
• English (10+ years)
• Horticulture
• Math
• Organizational Skills (10+ years)
• Facilities Maintenance
• Sanitation (3 years)
• Mowing
• Retail Sales
• Cleaning
• Time Management
• Supervising Experience
• Carpentry
• Laundry
• Floor care
• Cash Handling (10+ years)
• Leadership (6 years)
• Packaging
• Materials Handling
• Heavy lifting
• Mobile devices
• Customer service
• Load & unload
• Cash register
• Retail sales
• Supervising experience
• Quality assurance
• Team management
• Manufacturing
• Basic math
• English
• Mobile devices
• Customer service
• Typing
• Communication skills
• Microsoft Outlook
• Microsoft Excel
• Sales
• Dispatching
• Heavy lifting
• Windows
• Cash handling
• Leadership
• Supervising experience
• Construction
• Team management
• Customer relationship management
• Operating systems
• Hospitality
• Restaurant experience
• Telemarketing
• Cash register
• Front desk
• Retail sales
• Analysis skills
• Computer skills
• Microsoft Powerpoint
• Product demos
• Management
• Microsoft Word
• Cleaning
• Hotel experience
• Time management
• Janitorial experience
• Direct sales
• Upselling
• Research
• Carpentry
• Driving
• Assembly
• Math
• Moving
• Warehouse experience
Certifications and Licenses
Driver's License
Golf cart
July 2024 to Present
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