Patient Care Business Development

Objective:

To obtain a challenging leadership position as a company representative, where I can show my commitment and integrity, as well as contribute my professional knowledge and hands-on experience to a company that offers a genuine opportunity for career progression.

PROFESSIONAL EXPERIENCE:

Los Robles Regional Medical Center

Thousand Oaks, California

Patient Safety Attendant (PSA), Aug 2021- PRESENT

●Responsible of ensuring the safety and well-being of patients, particularly those at risk of harm due to physical, psychological, or cognitive limitations

●Ensure that the patient’s environment is clean and free of obstacles to minimize risk

●Collaborate with Healthcare Team e.g. Nurse, Doctors and other healthcare professionals to coordinate patient care

●Monitor patients who may have fall risks, excessive wandering, or risk of self-harm

●Assist with bathing, dressing, toileting and mobility transfers of patients in need

●Document patient care activities and observations and report any abnormalities to lead member

●Wipe down equipment with proper sanitation products after each patient transport

●CPR/AED/ Bloodborne Pathogen Trained/ Certified

Belmont Village Senior Living

Thousand Oaks, California

Personal Assistant Liaison/Trainer, Feb 2020- March 2022

●Trained new and existing personnel on how to provide patient assistance with activities of daily living, including grooming, oral hygiene, bath/shower, hair cleaning and brushing, and transferring patients to and from activities and meals

●Provide personal patient assistance with Activities of Daily Living to an assigned group of senior residents living in the Assisted Living and Memory Care community

●Encourage socialization and inspire participation in community activities while ensuring resident safety and well-being

●Document care and services provided daily by following customized service plans and communicating to supervisor any observed changes in care needs

●Ensure care, safety and cleanliness standards are met according to regulatory compliance

●Provide hands-on assistance with toileting, hygiene and incontinence care as needed

●Transferring patients to and from activities and meals, as needed

●Dementia trained

Romero Automotive Organization

Ontario, California

Business Development Center Manager, May 2014 – Oct 2014

●Manage the Business Development Center for multiple dealerships within the organization

●Lead and motivate the business development team to achieve performance targets and customer satisfaction goals

●Develop and implement new strategies to increase inbound and outbound lead conversations

●Manage customer inquiries via phone, email, and online platforms, ensuring prompt and professional responses

CERTIFICATE of COMPLETION & SKILLS

●Emergency Medical Transportation

●Phlebotomy

●Excellent communication and interpersonal skills

●Attention to detail

●Ability to work effectively in a team setting

EDUCATION:

Lee Ware Independent Studies, Hawaiian Gardens, CA

High School Diploma, June 2006

Conejo Valley Adult School, Thousand Oaks, CA Feb 2022- March 2023

Phlebotomy and Emergency Medical Transportation

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