Customer Service High School

Katya Amir

Address: **** ******* ***, ** ***** **021 Cellphone:858-***-****

Email: **********@*****.*** LinkedIn: www.linkedin.com/in/katya-amir-15970032a

I am a focused full time college student studying Business and Finance major and a part time employee at

Bambinos Pizza. During the period of my study and employment I have gained the skills of multitasking,

delivering prompts and friendly service to clients and customers. I also maintain a positive attitude and a

great sense of humor during peak hours. As an employee, I will be bringing a strong ethic, interpersonal

skills, and customer service expertise. I do believe I am a great fit and an adaptive learner and look

forward to expanding my knowledge and skills through the City of El Cajon while completing my education

of Business Finance.

Experience

Manager Assistant - Bambinos Pizza June 2022 – Present

• Maintain quality service by enforcing quality and customer service standards

• Analyzing and resolving quality and customer service problems

• Establish and Review store orders and food costs

• Oversee efficient and cost-effective operations

• Responsible for all kitchen crew

• Responsible for day-to-day operations including baking, scheduling, inventory

• Quality control of all foods and equipment management

• Ensure a safe, secure, and legal work environment

• Develop personal growth opportunities

• Insure delivering food to customers promptly

• Accounts and administration assistant

• Answer phone calls and take orders

Attendance Assistant - Valhalla High School - August 2023 - June 2024

• Handout office passes to students and time stamp it

• Ensure students passes delivered to class promptly

• Accounts and administration assistant

• Developed communication skills

• Customer service experience gained while dealing with teachers and students

• Office Assistant as needed by administration

• Answer phone calls and parents assistance

Education

Business Finance - Cuyamaca College August 2024

1

Valhalla High School - High School Diploma 2024

Skills

• Contact center and public speaking

• Multi-task management

• Creative problem solving

• Accounts and operations management

• Safety, Regulations and Code Compliance Enforcement

• Interpersonal communication skills

• Excellent customer service

• Work independently and as a part of a team

• Understand Arabic language and speak Chaldean fluently

Reference

Roua Mansour - Assistant Engineer - Civil - City of San Diego

Cell: 619-***-**** Email: ***********@*****.***

2

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