Customer Service Representative

AS

ABIGAIL SOLOMON

************@******.*** 470-***-**** Arlington, VA 22201

Hardworking professional with proven relationship-building and time management skills in fast-paced restaurant environments. Successful at handling tables of all sizes with accuracy and impeccable service skills. Strives to meet customer needs, drive satisfaction and promote long-term loyalty. Food Delivery

Safe Food Handling

Supply Restocking

Table Setting

Guest Engagement

Sales Techniques

Item promotion

Mussel Bar & Grille Arlington, VA

Server

03/2024 - 06/2024

Greeted guests and provided menus.

Performed opening and closing duties such as setting up the dining area, restocking supplies.

Ensured that each guest was served courteously, quickly, and efficiently. Assisted in training new servers.

Marymount University Arlington, VA

Student Assistant

03/2024 - 06/2024

Responded promptly to emails from faculty members and students regarding scheduling conflicts or other issues.

Organized student events such as open houses, orientation sessions, study groups, field trips, and guest lectures.

Processed invoices for payment in accordance with university procedures. Organized files in an efficient manner so that they are easily accessible when needed.

Romano's macaroni grill Alexandria, VA

Server

10/2023 - 12/2023

Greeted guests and provided menus.

Performed opening and closing duties such as setting up the dining area, restocking supplies.

Ensured that each guest was served courteously, quickly, and efficiently. Upheld high standards of sanitation in accordance with health department regulations.

Chick-fil-A Alexandria, VA

Customer Service Representative

08/2023 - 10/2023

Identified opportunities for upselling additional products or services based on customer needs.

Provided excellent customer service to resolve customer complaints in a timely manner.

Tracked orders from start to finish to ensure timely delivery of goods or services.

Answered customer inquiries via phone, email, and chat. Assisted customers with product selection, ordering, billing, returns, exchanges and technical support.

Summary

Skills

Experience

Gigar trading and technical center Addis

Ababa, Ethiopia

Assistant

02/2022 - 06/2023

Entered data into databases accurately and efficiently. Developed positive relationships with internal customers through effective communication techniques.

Answered incoming calls, responded to emails, faxes and other inquiries from customers and vendors.

Greeted visitors, clients and guests in a professional manner. Ensured office equipment was operational, stocked with supplies and maintained in a clean condition.

Ha-geez restaurant and bar Addis Ababa

, Ethiopia

Server

05/2020 - 01/2022

Greeted guests and provided menus.

Performed opening and closing duties such as setting up the dining area, restocking supplies.

Ensured that each guest was served courteously, quickly, and efficiently. Prepared drinks according to standard recipes.

Marymount University Arlington, VA

Bachelor of Science in Nursing

Expected in 05/2027

Education and Training

Contact this candidate