Customer Service Social Media

Gabriel Webster

858-***-**** ********@*****.*** San Diego, CA

www.linkedin.com/in/gabriel-webster-25790625b/

Professional Summary

Recent graduate from CSU Channel Islands with a Bachelor’s Degree which included a specialization in Communications, Business, and Marketing. Over 4 years of experience in customer service while demonstrating a strong ability to remain calm during challenging situations. Experienced in event planning, coordination and hospitality.

Skills

● Client Services, Relations, and Communication

● Logistics Coordination and Planning

● Detail-oriented

● Microsoft Office 365, Google Suite, etc.

● Social Media including Facebook, Instagram, and X

● Organized in all facets of work

Experience

Service Agent / Automotive Detailer January 2024 - Present Enterprise Mobility Miramar, CA

● Provided excellent service from the time customers arrive until they leave the lot.

● Inspected vehicles for any safety concerns, work in a team to detail vehicles efficiently within tight deadlines.

● Coordinated pick-up and drop-off of vehicles for services with customers and management. Customer Service Operations January 2022 - October 2023 CSUCI University Auxiliary Services, Inc. Camarillo, CA

● Offered exceptional customer service while documenting orders and utilizing a POS System.

● Assisted in food preparation, kitchen maintenance and organization. Cashier June 2019 - April 2020

Cowboy Chicken 4s Ranch, CA

● Utilized a POS system to support transactions while interacting with customers.

● Maintained and organized the dining area efficiently. ESS Aide December 2017 - February 2019

Poway Unified School District San Diego, CA

● Supervised and engaged with up to 30 students during the after-school program.

● Tutored students in multiple subjects to encourage academic success. Education

B.A. Business Communication Graduated December 2023 CSU Channel Islands Camarillo, CA

● Honors and Awards: Lambda Pi Eta Honors Society

● Relevant Courses: Organizational Communication, Collaboration and Conflict Management, Strategic Communication, Nonprofit Management

Internship/Capstone Project August 2023 - December 2023

● Planned and coordinated all logistics, vendors, and guest speakers for an end-of-semester gala event with 60+ attendees which included a short program.

● Gathered speakers and planned the virtual Annual Alumni Panel.

● Executed all planning and logistics for the senior student Research Symposium.

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