Warehouse Associate Customer Service

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THOMAS BURNS

Warehouse associate

PROFESSIONAL SUMMARY

Warehouse associate with 5 years of diverse experience in customer service and logistics. Proficient in forklift operation, cash handling, and retail sales, showcasing adaptability and strong communication skills. Eager to leverage a keen eye for detail and a passion for efficiency in a dynamic warehouse environment. EMPLOYMENT HISTORY

PLUMBING APPRENTICE Mar 2024 - Present

C & M Plumbing and Septic Tanks Mount Olive, NC

MOVER/PACKER Apr 2022 - Present

College Dudes Help U Move Raleigh, NC

TEAM MEMBER/CASHIER Aug 2021 - Feb 2022

Sheetz Raleigh, NC

COOK/PREP Jun 2021 - Aug 2021

Mellow Mushroom Pizza Bakers Raleigh, NC

COOK/PREP Mar 2021 - May 2021

La Cucina Italiana Clayton, NC

Meticulously following safety protocols, organizing tools, and maintaining accurate records of materials used in plumbing installations.

Working closely with experienced plumbers, absorbing knowledge, and contributing to team efficiency in various plumbing tasks.

Actively participating in pipe fitting, fixture installation, and leak repairs, striving to meet project deadlines and quality standards.

Efficiently pack and transport belongings, ensuring safe delivery. Optimize loading strategies, reducing transit time and enhancing customer satisfaction.

Work seamlessly in teams to handle complex moves. Communicate effectively with clients, addressing concerns and providing solutions for smooth relocations.

• Stock shelvesDelivered exceptional customer service, efficiently processed transactions, and maintained store organization, enhancing overall guest experience at Sheetz.Managed inventory, restocked shelves, and processed returns accurately, ensuring product availability and minimizing discrepancies. Addressed customer inquiries and concerns promptly, providing solutions and maintaining a positive shopping environment. Mastered pizza preparation techniques, ensuring consistent quality and timely delivery. Collaborated with team to optimize kitchen workflow, enhancing customer satisfaction. Meticulously followed food safety protocols, maintaining a clean and organized workspace. Prepared ingredients with precision, contributing to menu item consistency.

Streamlined prep processes, reducing food waste and improving kitchen efficiency. Adapted quickly to high-volume periods, maintaining quality standards under pressure.

Mastered diverse culinary techniques, ensuring efficient prep and timely meal delivery. Collaborated seamlessly with kitchen team to maintain high-quality standards.

Meticulously followed recipes and food safety protocols. Consistently met tight deadlines during peak hours, contributing to positive customer experiences.

Fostered strong teamwork in fast-paced environment. Adapted quickly to changing menu requirements, supporting senior chefs in creative dish execution.

WAREHOUSE WORKER Feb 2019 - Aug 2019

A1 polishing and finishing New Holstein, WI

EDUCATION

HIGH SCHOOL DIPLOMA Sep 2014 - Apr 2018

Jefferson High School Jefferson, WI

COURSES

FORKLIFT CERTIFICATION

SKILLS

Cleaning, Food Service, Restaurant, POS, Cash Handling, Warehouse, Heavy Lifting, Administrative, Communication, Customer Support, Basic Math, Time Management, Retail Sales, Driving, Forklift Operation, Multitasking, Problem Solving, Adaptability, Teamwork.

LANGUAGES

English (Native).

Ability to lift heavy equipmentEfficiently processed loading orders and managed packing operations, enhancing warehouse productivity. Operated forklifts safely, handling heavy equipment with precision. Meticulously executed order processing and packing tasks, ensuring accuracy. Demonstrated proficiency in forklift operation and safe handling of heavy equipment.

Worked seamlessly with team to complete loading orders and packing tasks. Utilized forklift skills and strength to support efficient warehouse operations.

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