Sunna Khan
Stockton, CA
***********@*****.***
Objective
Energetic and customer-focused server with years of experience in the restaurant industry. Adept at providing excellent customer service, managing orders, and ensuring a positive dining experience. Seeking to contribute my skills and enthusiasm to a dynamic restaurant team.
Skills
Customer Service: Ability to interact professionally with guests, handle complaints, and ensure customer satisfaction.
POS Systems: Proficient with Point of Sale systems for order processing and payment.
Multitasking: Capable of handling multiple tasks at once in a fast-paced environment.
Teamwork: Works effectively in collaboration with colleagues to ensure smooth restaurant operations.
Attention to Detail: Ensures accuracy in orders and maintains cleanliness and organization.
Food & Beverage Knowledge: Familiar with menus, food preparation, and drink offerings.
Communication: Strong verbal communication and listening skills.
Experience
Server
The Avenue Grill – Lodi, CA
2/2020– 12/2024
Greet and seat customers, explain the menu, and offer food and beverage recommendations.
Take and process customer orders accurately and efficiently using the POS system.
Deliver food and drinks promptly, ensuring a positive dining experience.
Handle cash and credit transactions, provide change, and complete transactions.
Maintain a clean and organized work area and dining space.
Collaborate with kitchen staff to ensure accurate and timely food delivery.
Address and resolve customer concerns and complaints in a professional manner.
Education
High School Diploma
Tokay High School – Lodi, CA
Graduation Date: 6/2020
Certifications
Food Handler Certification – 2024
Bartending Certification - 2023
References
Available upon request.