Customer Service Nursing Assistant

Christine Parker

**** ******* ****. ** *******, GA 30253

702-***-**** ***************@*****.***

Objective:

A motivated team support member of excellent skills, responsive customer service advocate. Highly skilled in nursing and can fulfill client demands surpassing their expectations. I am seeking a position where my achievements and performance will be recognized, thereby allowing opportunities for personal contributions and professional growth.

Professional skills:

• Child/Adult CPR

• Basic First Aid

• Working with Telemetry Patients

• Unit Coordinator

• Exhibit excellent customer service

professional experience:

St Rose Dominican Sienna – Dignity Health, Henderson, NV February 19, 2023 - Present

Certified Nursing Assistant: Acute care/Specialized Orthopedics

• Surgical observation unit, prepare and transport patients throughout unit.

• Monitor and chart vitals I/O

• CB1 and Foley monitoring

• Post op daily care ambulation unit

• Admit and discharge patient to and from unit

• Setup and apply slings, springs, and buck traction to patients upon instructions

• Float to various units within the hospital.

California Hospital Medical Center, Los Angeles, CA February 2004 February - 2023

Certified Nursing Assistant: Acute care/Specialized Orthopedics

• Observation of joint, neuro trauma and spine patient condition upon transfer to unit from recovery room or ER

• Monitor and chart vitals I/O

• Assist P.A. with daily dressings changes and ADL

• Admit and discharge patient to and from unit

• Assist Physical and Occupational Therapist with ROM exercises and ambulating patients on post-operative day one until stable

• Setup and apply slings, springs, and buck traction to patients upon instructions

• Float to various units in the hospital: ICU, Pediatrics, OB/GYN, DOU, ER, Post-Partum, Transitional Care Unit and Tele Unit, monitor psych hold patients monitor and chart hourly behaviors.

Cedar Hospital Medical Center, Beverly Hills, CA June 2016 – July 2019

Certified Nursing Assistant: Obstetrics Mother Baby Care Unit

• Observe assist and educate mother before and prior to childbirth, care for mother and baby after birth.

• Assist mother with hygiene and check for postpartum bleeding

• Assist parents with establishing sleep routines, assist with education on breast feedings, changing diapers bathing and dressing the babies

• Monitor mother and newborn bonding patterns, perform emotional checks re mother’s demeanor, record vital signs and negative reaction to medications.

• Admit and discharge patient to and from unit

• Maintain clean and safe environment

Gardena Convalescent, Gardena, CA October 2001- September 2002

Certified Nursing Assistant

• Monitor and chart observations of patient conditions

• Assisted patients with baths and meals while ensuring a clean and safe environment

• Assisted with dressing and caring of decubes, ambulation using assistive devices (hoyer lift) for patients unable to move to and from wheelchair

• Worked with Alzheimer’s patients

Sunnyside Rehabilitation Center, Torrance, CA March 2000 - June 2001

Certified Nursing Assistant

• Monitored vital signs, groom and assisted with wound care

• I/O monitoring, ambulate and transfer patients

• Assisted with daily feedings, bed baths, daily showes and other ADL’s.

• Charted patient activities

• Changed linen daily and maintained a clean and safe environment for the patients

Ocean View Hospital, Santa Monica, CA February 1998-November 1999

Certified Nursing Assistant

• Cared for ambulatory, bed confined and terminally ill patients

• Performed ADL’s

• Utilized feeding program, assisted device, and give whirlpool treatments to patients

• Followed-up with team nurses and family members on patient care

• I/O, ROM exercises and transported patients using hoyer lifts.

Just Right Home Care, Torrance, CA October 1995-February 2001

Certified Nursing Assistant/Home Health Aide

• Assigned to private homes and various hospitals

• Cared for the aging, disabled, ambulatory, bed confined and terminally ill patients

• Transported patients to and from doctor’s appointments and senior centers

• Distributed medication and performed ADL’s.

• Followed-up with visiting nurses and family members

• Produced written reports to the agency, visiting nurses and case workers daily regarding patient’s progress

education:

Freemont Community Adult School

Los Angeles, CA

Nursing Assistant

State of California Certified Nursing Assistant

State of California Certified Home Health Aide

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