Customer Service Representative

July ****-Current

Chassidy Lisboa Gonzalez

*** ******** *** ******** **, 06106

860-***-**** • ********.**********@*****.***

Profile

Passionate and Versatile Professional Experienced customer service and retail professional with a demonstrated history of providing excellent client care and efficiently managing sales transactions. Skilled nanny with 4+ years of hands-on childcare experience, specializing in newborn to 13-year-olds. Cosmetology background with certifications in Lash Tech and Hair Styling. Relevant experience

Nanny

Care.com

Provided compassionate and creative care for children ranging from newborns to 13-year-olds

Planned and implemented engaging, age-appropriate activities to support children's developmental needs

Maintained a safe, nurturing environment and ensured children's well-being at all times

Cashier/Customer Service Representative 2017 - 2021 Demonstrated strong customer service skills by greeting patrons, processing orders accurately, and handling cash transactions efficiently Collaborated with teams to create a positive and welcoming atmosphere for customers

Operated point-of-sale systems, scheduled appointments, and provided product/service information

Salon Receptionist 2020 - 2021

Greeted clients in a friendly and professional manner, both in-person and on the phone

Scheduled appointments, processed payments, and maintained the front desk area

Acted as a brand ambassador, sharing knowledge about the salon's offerings

References

References upon request.

Education and Certifications

Hartford Magnet Trinity College Academy, Hartford, CT Diploma, Class of 2018

International Institute Of Cosmetology

International Institute Of Cosmetology

Cosmetology Certification 2020

Certifications/License

CPR/First Aid Certified Lash Tech Hair Stylist

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