Customer Service Public Safety
Resume:
Victor Gonzalez
Gardena, CA *****
*********@*****.***
Work Experience
Two Way Radio Technician
United Rentals-Wilmington, CA
January 2024 to December 2024
Troubleshooting,programming and installing radios and equipment to provide communication to customers and location. Creating reservations and Quotes for radio and equipment orders using a software called Rental Man. Providing exceptional customer service to help all customer needs. Public safety radio tech
City of Montebello-Montebello, CA
July 2022 to December 2023
Installing lights and siren package onto public safety vehicles. Removing radio equipment siren and light packages on vehicles are being decommissioned. Programmingbmobile and portable radios for fire department and police department keeping the repeaters, dispatch and the communication among the city up to date
Bearcom wireless worldwide/ Installer service tech Orange county fire authority and sheriff dept-Manhattan Beach, CA September 2017 to June 2022
Installing and Removing Motorola mobile radios systems, mobile and portable, Pulling, dressing and terminating Cable, Test equipment
functions such as signal strength and quality, transmission capacity Installer/ service tech
SJM Industrial Radio-El Segundo, CA
September 2014 to July 2017
Install, adjust and repair stationary and mobile radio transmitting and receiving equipment and two-way radio communications systems. Would
answer service calls and go out on the field.Test equipment functions such as signal strength and quality, transmission capacity, interference and signal delay using equipment such as watt meters and frequency meters, circuit analyzers and oscilloscopes. Programmed radios and repeaters to analog and digital programming through mototurbo
software. Being a standby coordinator for the Emmys, US polo tournament and other major productions.
Plumbers Apprentice
Mike Diamond Services-Culver City, CA
May 2009 to August 2014
Requisition tools and equipment, select type and size pipe, and collect and transport materials and equipment to work site.
Fit or assist in fitting valves, couplings or assemblies to tanks, pumps or systems, using hand tools. Warehouse worker
Doug Mockett and Co-Torrance, CA
April 2004 to April 2009
Shipping and Receiving orders with UPS AND FEDEX, picking and packing, Loading, Unloading with forklift and cherry picker, Customer
Service and Delivery driving
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Education
High school in General
Gardena, CA
Skills
• Running coax, infrastructure and vehicle installs (5 years)
• Low Voltage
• Coax
• Electrical wiring
• Load & unload
• Driving
• Customer service
• Computer skills
• CCTV
• LAN
• Microsoft Office
• Low voltage
• Hand tools
• Forklift
• Schematics
• Network installation
• Communication skills
• Service technician experience
• Microsoft Excel
• Microsoft Word
• Automotive diagnostics
• Programmable logic controllers
• Microsoft Outlook
• Power tools
• Crew management
• Document management
• Scissor lift
• Computer networking
• Time management
Certifications and Licenses
Driver's License
August 2020 to September 2024
OSHA 10
TWIC Card
April 2020 to April 2025
Additional Information
Skills Bilingual English/Spanish Cable pulling
Troubleshooting Terminating Cat5,
Active Learner Coax
Critical Thinking
Installation
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