Kitchen Manager Customer Service
Resume:
Patrick Burgess
Jersey City, NJ *****
*****************@*****.***
Work Experience
Kitchen Manager/Cook
Maggies Farm Espresso - Jersey City, NJ
October 2019 to Present
Year 1)/ Cook (Year 2/ Kitchen Manager (Year 3 and currently)
-Prep and cook food in Timely matter.
-Keeping food consistent. By training all cooks and prep cooks
-Places orders with food vendors.
-Creating New dishes for the seasonal menu change.
-Open communication with weekly meeting with owner about everything going on. Line Cook/Pastry Chef
Sweetleaf - Brooklyn, NY
May 2019 to 2021
-Dialing in, Pulling the perfect shots and steaming milk and making latte art
- Getting to know our customers on a more personal level (First Name bases, favorite drinks, making them always feel welcomed)
- stocking and cleaning of the shop
- keeping up with the rush hours of shop will still preforming all sides duties, changing milks on a hourly bases, wiping tables, making cold brew, and prepping our specialty drinks Barista
Nagels Bagels
May 2016 to August 2016
-Make and take coffee and bagel orders
-Stocking the store for the next shift
-Learning the Square Pos system
Café Manager/Pastry Chef
Fabbrica Restaurant & Bar
August 2013 to June 2016
-Preparing coffee using latté art in a fast paced environment
-Always providing excellent customer service even in tough situation
- Restocking and placing orders with our vendors
-Handling scheduling and payroll for staff in cafe Banquet Server
Romanello's South
January 2012 to June 2012
-Maintain a professional appearance and mannerism
-Assist with setup of tables, linens, chairs etc. for full service of banquet events
-Provide excellent food and beverage service
Busboy
Pulions Bar & Pizzeria
December 2010 to December 2011
-Maintain health safety standards in the restaurant
-Set tables with clean linens and condiments
-Remained aware of customers' needs and provide guest with clean silverware, glassware and dishes in the dining room
Barista
-Prepared and served beverages in timely manner
-Clean and maintain supplies, equipment, and storage into ensure compliance with safety regulations
- Able to multitask in a very busy work environment, while still maintaining business like composure Education
Acorn Community High School
November 2022
Skills
• Sales
• Time management
• Food safety
• Serving
• Customer service
• Barista experience
• Coffee experience
• Cash handling
• Cashiering
• Food preparation
• Food industry
• Maths
• Food handling
• Food service
• Basic maths
• POS
• Micros POS
• Aloha POS
• Cooking
• Culinary experience
• Kitchen management
• Hospitality
• Food service management
• Team management
• Restaurant experience
• Inventory control
Certifications and Licenses
Food Handler Certification
Hospitality Management
November 2022 to Present
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